Che Ferdinand Ngwa
Bowie
Summary
Detail-oriented warehouse associate skilled in inventory management, shipment processing, and safety compliance. Proven ability to foster teamwork and optimize operations for efficient order fulfillment.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Warehouse Associate
Nordstrom
Upper Marlboro
03.2024 - Current
- Assisted in receiving and processing incoming shipments for accurate inventory management.
- Collaborated with team members to ensure timely order fulfillment and shipping.
- Maintained cleanliness and organization of the warehouse for safety compliance.
- Packaged products securely for safe transit to retail locations or customers.
- Followed safety protocols consistently while handling hazardous materials or equipment.
- Packed and labeled merchandise to prepare for loading and shipment to customers.
- Communicated effectively with team members on matters related to work assignments.
- Used pallet jacks to move items to and from warehouse locations.
- Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
- Received and processed incoming shipments, verifying accuracy of items against purchase orders.
- Updated inventory and production information using warehouse management systems and scanner guns.
- Maintained accurate inventory records through manual and computerized systems.
- Ensured compliance with established safety procedures when operating machinery or performing physical tasks within the warehouse environment.
- Read computer-generated move tickets, put-away labels and delivery labels to properly move merchandise.
- Checked all outgoing shipments to ensure accuracy prior to dispatch.
- Adhered strictly to company policies regarding quality control measures throughout the shipping process.
- Fostered positive working relationships with internal staff members while providing superior customer service.
- Collaborated with team members to complete tasks efficiently and accurately.
- Coordinated various aspects of the Supply chain operations including merchandise processing and marking, staging, jackpot problem solving, training and pushing out packed merchandise to meet customer needs and business goals.
- Implemented Supply chain strategies, ensuring timely and efficient movement of products. For example, placing colored cones to identify dates/days of freight on the floor to track speed and maintain a two days Level of service (LOS).
- Constantly monitored supplies inventory levels (tapes, tape guns, pens, tickets, sensors, etc), to ensure adequate stocking.
- Collaborated with internal departments and Team members to align daily activities like staffing displacement, task assignment, with business goal
- Troubleshooting supply chain issues such as damages, shortages or surpluses in cartons and seeking solutions such as case modifications on warehouse management system and creating buyer calls.
- Constantly monitored and tracked Key Performance Indicators (KPIs), tracking and updating quarterly flows to measure the effectiveness of production and identify areas of improvement.
- Conducted weekly inventory of the department's RF devices as well as coordinating daily checkouts and checkins of RF devices for Team members to ensure a smooth kickstart in production process thereby enforcing our lead measure of first scan within 10 minutes after clock in.
- Crosschecked and posted Team members' PEP sheets on department drop folder daily, at the end of production.
- Constantly communicated with Management all related activities as required.
Production Supervisor
Del Monte Foods
Jessup
04.2021 - 02.2024
- Supervised daily operations to ensure production targets were met efficiently.
- Coordinated workflow among teams to optimize resource utilization and minimize downtime.
- Trained new staff on safety protocols and operational procedures for quality assurance.
- Collaborated with quality control teams to maintain product standards and compliance regulations.
- Led team meetings to discuss challenges, share updates, and foster a collaborative environment.
- Maintained accurate records of daily production activities.
- Supervised a team of 20+ employees, ensuring tasks were completed efficiently and accurately.
- Trained new staff on production processes and procedures.
- Supported safety programs to reduce and eliminate employee injuries.
- Communicated effectively with other departments to ensure smooth workflow from start to finish.
- Collaborated with management team to develop strategies for improving efficiency in the production area.
- Resolved any conflicts between employees in a professional manner.
- Coordinated production requirements with material handling and staffing functions.
Education
Bachelor of Science - Business And Managerial Economics
University of Buea
Buea, South West 10.2007 - 12.2010
Skills
- Inventory management
- Shipment processing
- Safety compliance
- Equipment operation
- Operation coordination
- Verbal and written Communication
- Leadership
- Warehouse Operations problem solving
- Knowledge in Microsoft word and Microsoft excel
Languages
English
Professional
Spanish
Elementary
Certification
- Bachelor of Science degree in Economics
- Advanced level Education certificate
- Ordinary level Education certificate
- First School Leaving certificate
- Basics of Project Management certificate (IBMI)
Accomplishments
- Nordstrom DC 699, 2025 Q1 'Owners at heart' award.
- Multiple Department top performer awards.
References
References available upon request.
Timeline
Warehouse Associate
Nordstrom
03.2024 - Current
Production Supervisor
Del Monte Foods
04.2021 - 02.2024
Bachelor of Science - Business And Managerial Economics
University of Buea
10.2007 - 12.2010