CHELSEA S. GRAY

Highly motivated and experienced in encompassing a strong work ethic and collaboration. A Professional customer service representative with 20 years of experience. Efficient in multiple desktop user interfaces like Microsoft, Trapeze, Maxstar, Envision, Reynolds & Reynolds, eDealership, and Epic. Proficient in handling large volumes and multi-tasking within several departments and deadlines. Seeking a position to enhance customer service skills. Highly organized and efficient receptionist with experience in managing front desk operations, including handling customer inquiries, scheduling appointments, and maintaining records. Skilled in communication, both verbal and written, ensuring clear and positive interactions with clients and team members. Demonstrated ability to improve office processes for better workflow and client satisfaction. Successfully enhanced the welcoming atmosphere of previous workplaces while efficiently managing multiple tasks simultaneously.