Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chelsea Wright

Laurel

Summary

Enthusiastic and dependable college student with a strong background in customer service, front-desk operations, and peer engagement gained through roles as a Financial Aid Student Assistant and College Student Ambassador. Adept at handling high-pressure situations, delivering clear and friendly communication, and providing personalized assistance to a wide range of individuals. Skilled in multitasking, maintaining professionalism, and adapting quickly to new environments making me a valuable addition to any fast-paced team, whether in retail, food service, or hospitality. Passionate about creating positive experiences and helping others feel seen, heard, and supported.

Overview

2
2
years of professional experience

Work History

Financial Aid Student Assistant

Pridgett Harmon
01.2025 - Current
  • Supported departmental goals for increased student enrollment, contributing to effective financial aid outreach efforts.
  • Supported staff in resolving complex cases by conducting thorough research on individual circumstances and available funding options.
  • Contributed to office productivity by maintaining organized and accurate electronic files for the office when students need assistance.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.

Student Ambassador

Aaron Cork
09.2023 - Current
  • Answered questions from visitors and potential students about university life.
  • Led campus tours for prospective students every semester.
  • Collaborated with other departments to promote student engagement.
  • Developed in-depth knowledge of university resources and services and promoted to prospective students.
  • Enhanced university reputation by representing the institution at various events, including open houses and college fairs.
  • Interacted with university and prospective students and parents during tours and student visit days, answering questions, and providing insight.

Education

Fashion Mercadising

The University of Maryland Eastern Shore
Princess Anne, MD
05-2027

Skills

  • Experienced in software utilization
  • Administrative support
  • Salesforce platform knowledge
  • Effective communication skills
  • Collaborative teamwork
  • Organizational time strategies
  • Interpersonal Skills
  • Leadership & Representation
  • Cultural Competency
  • Commitment to professional standards
  • Conflict Resolution

Timeline

Financial Aid Student Assistant

Pridgett Harmon
01.2025 - Current

Student Ambassador

Aaron Cork
09.2023 - Current

Fashion Mercadising

The University of Maryland Eastern Shore

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Chelsea Wright