Chelsi Pretlow
District Heights
Summary
I am a very detail oriented individual to ensuring guest satisfaction and maintaining high standards. Known for strong focus on teamwork and achieving results, adaptable to changing needs. Expertise in managing guest requests and resolving issues with positive attitude. Also have experience in sales and administrative tasks with flies and computer in a office setting.
Overview
6
6
years of professional experience
Work History
Driver
Amazon Titian H&R
07.2025 - Current
- Operated delivery vehicle safely and efficiently to ensure timely package distribution.
- Navigated assigned routes using GPS technology, optimizing travel time and fuel efficiency.
- Conducted pre-trip inspections to maintain vehicle safety and compliance with regulations.
- Followed all relevant traffic laws and safety regulations.
Store Associate
Target
01.2025 - 03.2025
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
Security Officer
Securitas
03.2024 - 08.2024
- Maintaining strict vigilance.
- Ensuring safety protocols are adhered to.
- Collaborating with the team for efficient security operations.
- Innovatively solving security-related issues.
- Streamlined team workflows, boosting productivity effective management.
- Active Security License since 2024.
Visitor Service Assistant
Team Patriot Enterprizes
04.2023 - 03.2024
- Delivered exceptional customer service, fostering a positive experience for patrons
- Successfully juggled multiple tasks, ensuring all responsibilities were completed each shift
- Implemented safety and security protocols, promptly escalating any issues
Concierge
River Place East
02.2023 - 12.2023
- Enhanced customer satisfaction through active listening and dynamic communication skills
- Successfully managed daily operations of concierge desk
- Monitored staff performance, identifying and addressing inefficiencies proactively
- Enhanced customer satisfaction by swiftly resolving conflicts at the concierge desk
Administrative Clerk
Hyattsville Auto Body 2
06.2022 - 02.2023
- Maintained up-to-date customer records with meticulous data entry
- Ensured document compliance through regular file updates
- Delivered exceptional customer service, promptly addressing inquiries
- Managed precise data entry and maintained up-to-date customer records
Barista
Starbucks
08.2021 - 01.2022
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment
- Controlled line and crowd with quick, efficient service
- Cleaned counters, machines, utensils, and seating areas daily
- Maintained regular and consistent attendance and punctuality
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales
Prime Associate
Amazon Prime
10.2020 - 06.2021
- Performed proper lifting and handling techniques to maintain safe working environment
- Verified product quantity and quality to determine accuracy of orders and reduce errors
- Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins
- Monitored inventory levels to purchase adequate supply and consistent stock of products
Barista
Starbucks
01.2020 - 10.2020
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment
- Controlled line and crowd with quick, efficient service
- Cleaned counters, machines, utensils, and seating areas daily
- Maintained regular and consistent attendance and punctuality
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales
Education
High School Diploma -
POTOMAC HIGH SCHOOL
Oxon Hill, MD06.2020
Some College (No Degree) -
STRAYER UNIVERSITY
Camp Springs, MDSkills
- Time management
- Customer service
- Problem-solving
- Punctual and reliable
- Loading and unloading
- Telephone etiquette
- Hospitality
- Training and mentoring
- Administrative support
- Cash handling
Timeline
Driver
Amazon Titian H&R
07.2025 - Current
Store Associate
Target
01.2025 - 03.2025
Security Officer
Securitas
03.2024 - 08.2024
Visitor Service Assistant
Team Patriot Enterprizes
04.2023 - 03.2024
Concierge
River Place East
02.2023 - 12.2023
Administrative Clerk
Hyattsville Auto Body 2
06.2022 - 02.2023
Barista
Starbucks
08.2021 - 01.2022
Prime Associate
Amazon Prime
10.2020 - 06.2021
Barista
Starbucks
01.2020 - 10.2020
Some College (No Degree) -
STRAYER UNIVERSITY
High School Diploma -
POTOMAC HIGH SCHOOL