Summary
Overview
Work History
Education
Skills
Timeline
Generic

CHENAE BOWSER

Owings Mills

Summary

Human Resource Manager with extensive experience in staffing, labor management, employee benefits, onboarding, performance management, retention, and HR compliance. Proven ability to build strong business relationships across all organizational levels. Skilled in recruiting, candidate sourcing, and screening, with a focus on employee engagement, training, and development. Adept at managing HR policies, resolving conflicts, and ensuring compliance with employment laws.

Overview

9
9
years of professional experience

Work History

Human Resource Manager/Employee Life Cycle Manager

Holly Hill Healthcare Center
02.2023 - Current
  • Implemented and maintained HR policies, including Employee Handbook and dress code.
  • Enhanced employee engagement and fostered a positive work environment.
  • Managed recruitment processes, including job postings, candidate screening, and pre-employment checks.
  • Facilitated onboarding, including new hire paperwork, offer letters, and HRIS entry.
  • Provided coaching for managers on performance improvement plans and disciplinary actions.
  • Oversaw employee leave of absence (FMLA, disability, worker’s comp).
  • Investigated employee complaints and ensured legal compliance.
  • Conducted quarterly audits and bi-weekly payroll processing.
  • Abided by the Union CBA to ensure facility remained in compliance.
  • Collaborated with department heads to identify staffing requirements, resulting in improved workforce planning and reduced turnover rates.
  • Streamlined resource allocation processes by implementing efficient scheduling and tracking systems.

Staffing Manager/Human Resources Support

Meadow Park Nursing and Rehabilitation Center
03.2022 - 02.2023
  • Managed staffing and labor management, reducing agency usage.
  • Screened and interviewed nursing candidates.
  • Analyzed recruitment, turnover, and retention data to improve processes.
  • Investigated employee disputes and grievances, recommending corrective actions.
  • Facilitated employee engagement meetings and maintained employee files.
  • Ensured compliance with payroll policies and employment laws.

Staffing Coordinator/Human Resources Assistant

North Oaks Retirement Community
08.2016 - 03.2022
  • Maintained nursing staff coverage and ensured compliance with staffing levels.
  • Processed payroll and reviewed timecards for accuracy.
  • Coordinated scheduling changes and tracked time-off requests.
  • Collaborated with leadership and nursing staff to optimize operations.
  • Participated in new employee orientation programs.

Education

Bachelor's - Human Resources

Southern New Hampshire University
06.2025

Skills

  • HR Systems & Tools: MS Excel, Word, PowerPoint, ATS, Kronos, SBV
  • Recruitment & Staffing: Full-cycle recruiting, candidate sourcing, high-volume staffing, onboarding
  • Compliance & Administration: FMLA, OSHA, Worker's Compensation, Unemployment, policy development
  • Employee Engagement: Retention strategies, employee surveys, conflict resolution
  • Payroll & Benefits: Payroll processing, benefits administration, leave management
  • Leadership & Training: Performance management, coaching, training, and development
  • Organizational Skills: Attention to detail, decision-making, quality management
  • Recruitment
  • Interviewing
  • Pre-employment screening
  • Talent management
  • Conflict resolution
  • Staff management

Timeline

Human Resource Manager/Employee Life Cycle Manager

Holly Hill Healthcare Center
02.2023 - Current

Staffing Manager/Human Resources Support

Meadow Park Nursing and Rehabilitation Center
03.2022 - 02.2023

Staffing Coordinator/Human Resources Assistant

North Oaks Retirement Community
08.2016 - 03.2022

Bachelor's - Human Resources

Southern New Hampshire University

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