Driven, resourceful and efficient Executive Assistant with 20+ years of experience assisting with work of high-achieving Executives. Expertly assists Executive team using exceptional communication and organizational skills. Successfully manages high-volume workloads in rapidly changing environments. Operates well with minimal supervision to meet demanding objectives.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Executive Administrative Assistant
University of Maryland School of Medicine
05.2019 - Current
Provide superior administrative support to the Vice Chair and Associate Chair of the Department of OB/GYN as well as the Medical Director of Labor and Delivery to insure efficient operation of the department
Manage complex calendars for the Vice Chair and Associate Chair of OBGYN and the Medical Director
Coordinate travel arrangements for all Executives
Coordinate events of various sizes throughout the year for both the OBGYN Department and the Residency program
Process reimbursements and check payments to ensure speedy turn around
Annual onboarding of new Residents in the Residency program
Orient new Residents and assist as needed, throughout their residency
Work on special assignments throughout the year assisting the Program Director of the Residency program
Create processes and procedures that proactively relieve Executives of administrative detail
Prepare presentations, reports, spreadsheets, and other business-related communications independently
Prepare and distribute minutes from high level Executive meetings
Assemble, update, and maintain CVs, licenses and training for all Executives
Complete and maintain hospital privilege applications for all Executives
Organize and maintain general and highly confidential files and records
Prepare detailed itineraries for meetings
Collect, compile, analyze and display complex information for distribution
Exercise considerable discretion and independent judgment to anticipate the needs and expectations of Executives
Supervise lower level administrative staff in the same department
Administrative Coordinator- Promotion
Johns Hopkins University
12.2011 - 05.2019
Administratively assisted the Director of the Perinatal Ultrasound Unit, the Director of the Medical Student Clinical Clerkship and Vice Dean of Clinical Curriculum, the Director of Johns Hopkins Bayview Medical Center Obstetrical Division, the Director of the High Risk Obstetrical Clinic at Johns Hopkins, an Assistant Professor, and 4+ fellowship physicians in the Division of Maternal-Fetal Medicine
Assisted with administrative support for the Director of the Maternal-Fetal Medicine Division
Assisted the Administrative Supervisor of the Maternal-Fetal Medicine Division
Served as lead administrative assistant for MFM Division in the Administrative Supervisor’s absence
Requested, organized, assembled, and prepared for submission pertinent MFM faculty and fellow publications and presentations
Submitted travel and other expenses and check requests in HopkinsOne (SAP) and track expense reimbursements for all travel as well as other institutional and clerkship related expenses
Executed administrative secretary duties including scheduling, faxing, coordinating meetings
Coordinated travel for vacation/conference time for all 21 physicians
Coordinated opening and closing of clinics for all 21 physicians
Created schedules for John Hopkins Hospital and Bayview Medical Center for MFM physicians
Maintained daily calendars for physicians, schedule appointments and meetings
Assisted with CME Conferences ensuring compliance with all RSC policies and procedures and providing the OCME with all required record keeping and financial documentation on an annual basis
Assembled, updated, and maintained CVs, licenses and training
Completed and maintained hospital privilege applications for physicians
Organized and maintained general and confidential files and records
Submitted travel & mileage requests, check requests for invoices, get reimbursements etc for MFM Division through HopkinsOne (SAP)
Made use of various software applications to: access e-mail, electronic calendars, spreadsheets, relational databases, statistical packages, and graphics
Assembled and categorized facts and figures for written computation and calculations
Triaged incoming phone calls, relayed messages and responded to inquiries, in a timely, polite, and professional manner
Typed routine correspondence, letters, meeting minutes, and reports from dictation or handwritten copy using personal computer
Retrieved articles from the onsite library or online
Administrative Secretary/Fellowship Coordinator
Johns Hopkins University
05.2008 - 12.2011
Coordinated activities for the Director of the ABOG MFM Fellowship Program and 4-6 Maternal-Fetal Medicine and/or MFM/Genetic fellowship physicians
Provided administrative support for the ABOG fellowship program including accessing ERAS system for new applicants, tracking applicant information, scheduling applicant interviews, and corresponding with incoming fellows regarding the fellowship
Oriented new fellows and assisted, as needed, throughout their fellowships
Maintained electronic calendars for the Director of the ABOG MFM Fellowship Program and the 4-6 Maternal-Fetal Medicine and/or MFM/Genetic fellowship physicians
Scheduled appointments and coordinated meetings
Requested, organized, assembled, and prepared for submission pertinent MFM faculty and fellow information (publications, fellow presentations, and research summaries) along with annual institutional statistics for the American Board of Obstetrics and Gynecology Annual Report
Submitted travel and other expenses and checked requests in HopkinsOne (SAP) and tracked expense reimbursements for all travel as well as other institutional and residency program-related expenses
Education
Baltimore City Community College
Baltimore, MD
02.2014
High School Diploma - undefined
Towson High Law & Public Policy
Baltimore, MD
06.2002
Skills
Extensive administrative experience
Highly organized
Result driven
Motivated self starter
Leader
Team player
Effective communication skills
Conflict resolution
Detailed oriented planner
Expert proficiency in Microsoft Office
Expert efficiency with Google Drive
Data entry experience
Accomplishments
Planned corporate meetings, lunches and special events for groups of 30+ employees, students and staff.
Used Microsoft Excel to develop inventory tracking spreadsheets to decrease overspending.
Awarded a bonus in recognition of continuing to exceed the expectations of my Executives and going above and beyond to excel in my position.
Computersandadministration - Skills
Expert proficiency in Microsoft Office- Excel, Word, PowerPoint, Access and Publisher
Expert efficiency with Google Drive
Data entry experience (12+ years)
Certification
Exceeding Expectations: Delivering Exceptional Customer Service, 02/01/21, A course used to enable participants to learn what is involved with and how to present extraordinary customer service to internal and external customers.
Business Writing, 02/01/21, A course to teach participants how to plan and write effective business correspondence and includes email applications and protocols.
Time Management, 02/01/21, A course to teach the principles and concepts associated with time management.
The Power of Listening, 01/01/21, A course to teach participants the importance of good listening skills.
Timeline
Executive Administrative Assistant
University of Maryland School of Medicine
05.2019 - Current
Administrative Coordinator- Promotion
Johns Hopkins University
12.2011 - 05.2019
Administrative Secretary/Fellowship Coordinator
Johns Hopkins University
05.2008 - 12.2011
High School Diploma - undefined
Towson High Law & Public Policy
Exceeding Expectations: Delivering Exceptional Customer Service, 02/01/21, A course used to enable participants to learn what is involved with and how to present extraordinary customer service to internal and external customers.
Business Writing, 02/01/21, A course to teach participants how to plan and write effective business correspondence and includes email applications and protocols.
Time Management, 02/01/21, A course to teach the principles and concepts associated with time management.
The Power of Listening, 01/01/21, A course to teach participants the importance of good listening skills.
Baltimore City Community College
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