Summary
Overview
Work History
Education
Skills
Certification
Languages
Certificate
Timeline
Generic

Chernor Musa Kabia

Bowie

Summary

Aspiring Cybersecurity Analyst with a solid foundation in information security, network security, and threat detection. Proven ability to analyze security data, identify vulnerabilities, and implement best practices to enhance organizational security. Committed to ongoing professional development and adapting to evolving cybersecurity challenges. Open to relocation for career opportunities.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Customer Service Associate

Home Depot
01.2025 - Current
  • Assisted customers with product selection, enhancing satisfaction and loyalty.
  • Resolved customer issues, improving retention and service ratings.
  • Collaborated with team to maintain organized and efficient store operations.
  • Handled transactions accurately, ensuring smooth and prompt service.
  • Provided product knowledge, boosting sales and customer confidence.
  • Fostered a welcoming environment, enhancing customer interactions and driving repeat business through personalized service.

Quality control auditor

Districts Photos
10.2023 - 02.2024
  • Conducted thorough audits ensuring product quality, enhancing client satisfaction.
  • Implemented corrective measures, reducing defects and improving process efficiency.
  • Collaborated with teams to develop quality standards, fostering a culture of excellence.
  • Analyzed data to identify trends, leading to strategic quality improvements.
  • Delivered detailed reports, facilitating informed decision-making and operational success.

Education

IT Network Security

My Computer Career
Arlington Tx

Project Management

Google Cousera
Los Angeles, CA
10.2023

Cyber Security

Google Cousera
Los Angeles, CA
09.2023

Bachelor's - Business Administration

Business Administration
Freetown, Sierra Leone
09.1998

Skills

  • Microsoft Access
  • Administrative Support Office Management
  • Confidentiality Client Relations
  • Vulnerability Management Threat Intelligence
  • Network Monitoring Incident Response
  • Data Analysis Cloud Security
  • Data Encryption Malware Analysis
  • Security Auditing Incident Management
  • Risk Assessment
  • Operations Management
  • Cash handling
  • Marketing
  • HRIS
  • Multilingual
  • Adobe InDesign
  • Adobe Acrobat
  • Microsoft Outlook
  • Accounting
  • Management
  • Filing
  • Microsoft Word
  • Microsoft Office
  • POS
  • Microsoft SQL Server
  • Budgeting
  • Forklift
  • English
  • Time management
  • Project planning
  • Adobe Illustrator
  • Front desk
  • Night audit
  • Google Suite
  • Phone etiquette
  • Business Intelligence
  • Manufacturing
  • Retail sales
  • Merchandising
  • Calendar management
  • Grocery store
  • Inside sales
  • Negotiation
  • Guest services
  • Administrative experience
  • Property management
  • Typing
  • Program management
  • Practice management
  • Yardi
  • Fair Housing regulations
  • QuickBooks
  • Microsoft Excel
  • Leadership
  • Windows
  • Computer skills
  • Hospitality
  • Customer service
  • Grammar Experience
  • Bilingual
  • Microsoft Powerpoint
  • Spanish
  • Data entry
  • Relationship Management
  • Dental office experience
  • Supervising experience
  • Medical office experience
  • Warehouse experience
  • Call center
  • Strategic Planning
  • Office experience
  • Financial Management
  • Communication skills
  • Sales
  • Agile
  • Cash register
  • Clerical experience
  • Financial report writing
  • Power tools
  • Inventory control
  • Clinic
  • Payroll
  • Organizational skills
  • SharePoint
  • Assistant manager experience
  • Retail management
  • Business Analysis

Certification

  • Cybersecurity
  • CompTIA Network+
  • CompTIA A+
  • CompTIA Security+
  • CNA
  • Driver's License
  • Certified Notary Public
  • PMP
  • Certified Medical Assistant
  • Professional In Human Resources

Languages

English
Native or Bilingual

Certificate

Institute of Public Administration & Management University of Sierra Leone-Freetown, SL

Timeline

Customer Service Associate

Home Depot
01.2025 - Current

Quality control auditor

Districts Photos
10.2023 - 02.2024

IT Network Security

My Computer Career

Project Management

Google Cousera

Cyber Security

Google Cousera

Bachelor's - Business Administration

Business Administration
Chernor Musa Kabia