Chernor Musa Kabia
Bowie
Summary
Aspiring Cybersecurity Analyst with a solid foundation in information security, network security, and threat detection. Proven ability to analyze security data, identify vulnerabilities, and implement best practices to enhance organizational security. Committed to ongoing professional development and adapting to evolving cybersecurity challenges. Open to relocation for career opportunities.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Service Associate
Home Depot
01.2025 - Current
- Assisted customers with product selection, enhancing satisfaction and loyalty.
- Resolved customer issues, improving retention and service ratings.
- Collaborated with team to maintain organized and efficient store operations.
- Handled transactions accurately, ensuring smooth and prompt service.
- Provided product knowledge, boosting sales and customer confidence.
- Fostered a welcoming environment, enhancing customer interactions and driving repeat business through personalized service.
Quality control auditor
Districts Photos
10.2023 - 02.2024
- Conducted thorough audits ensuring product quality, enhancing client satisfaction.
- Implemented corrective measures, reducing defects and improving process efficiency.
- Collaborated with teams to develop quality standards, fostering a culture of excellence.
- Analyzed data to identify trends, leading to strategic quality improvements.
- Delivered detailed reports, facilitating informed decision-making and operational success.
Education
IT Network Security
My Computer Career
Arlington TxProject Management
Google Cousera
Los Angeles, CA10.2023
Cyber Security
Google Cousera
Los Angeles, CA09.2023
Bachelor's - Business Administration
Business Administration
Freetown, Sierra Leone09.1998
Skills
- Microsoft Access
- Administrative Support Office Management
- Confidentiality Client Relations
- Vulnerability Management Threat Intelligence
- Network Monitoring Incident Response
- Data Analysis Cloud Security
- Data Encryption Malware Analysis
- Security Auditing Incident Management
- Risk Assessment
- Operations Management
- Cash handling
- Marketing
- HRIS
- Multilingual
- Adobe InDesign
- Adobe Acrobat
- Microsoft Outlook
- Accounting
- Management
- Filing
- Microsoft Word
- Microsoft Office
- POS
- Microsoft SQL Server
- Budgeting
- Forklift
- English
- Time management
- Project planning
- Adobe Illustrator
- Front desk
- Night audit
- Google Suite
- Phone etiquette
- Business Intelligence
- Manufacturing
- Retail sales
- Merchandising
- Calendar management
- Grocery store
- Inside sales
- Negotiation
- Guest services
- Administrative experience
- Property management
- Typing
- Program management
- Practice management
- Yardi
- Fair Housing regulations
- QuickBooks
- Microsoft Excel
- Leadership
- Windows
- Computer skills
- Hospitality
- Customer service
- Grammar Experience
- Bilingual
- Microsoft Powerpoint
- Spanish
- Data entry
- Relationship Management
- Dental office experience
- Supervising experience
- Medical office experience
- Warehouse experience
- Call center
- Strategic Planning
- Office experience
- Financial Management
- Communication skills
- Sales
- Agile
- Cash register
- Clerical experience
- Financial report writing
- Power tools
- Inventory control
- Clinic
- Payroll
- Organizational skills
- SharePoint
- Assistant manager experience
- Retail management
- Business Analysis
Certification
- Cybersecurity
- CompTIA Network+
- CompTIA A+
- CompTIA Security+
- CNA
- Driver's License
- Certified Notary Public
- PMP
- Certified Medical Assistant
- Professional In Human Resources
Languages
English
Native or Bilingual
Certificate
Institute of Public Administration & Management University of Sierra Leone-Freetown, SL
Timeline
Customer Service Associate
Home Depot
01.2025 - Current
Quality control auditor
Districts Photos
10.2023 - 02.2024
IT Network Security
My Computer Career
Project Management
Google Cousera
Cyber Security
Google Cousera
Bachelor's - Business Administration
Business Administration