Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cheryl Jackson

Capitol Heights

Summary

Motivational Supervisor with many years of experience monitoring, coordinating and allocating employee efforts to achieve organizational goals. Proven track record with continuous improvement, performance growth, and schedule management.

Overview

24
24
years of professional experience

Work History

Cook

Kids Are People Too
Washington
01.2001 - Current
  • Requested supplies and equipment orders, explaining needs to managers.
  • Replenished food items from inventory and rotated ingredients.
  • Adhered to regulatory standards regarding safe and sanitary food prep.
  • Used standardized recipes and other instructions to prepare food.
  • Maintained clean and orderly appearance throughout kitchen and dining area.
  • Performed basic administrative duties such as inventory management, ordering supplies.
  • Managed portion control using correct utensils during preparation and plating.
  • Set up work stations prior to opening to minimize prep time.
  • Followed established procedures and requirements for safe food handling, storage and service.
  • Prepared variety of foods according to exact instructions and recipe specifications.
  • Managed inventory levels of ingredients and supplies necessary for daily operations.
  • Chopped, diced and sliced vegetables and fruit ahead of rush periods.
  • Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
  • Grilled and deep fried various foods from meats to potatoes.
  • Monitored temperatures of prepared food and cold-storage areas.

Supervisor

Coalition for the Homeless/Washington DC
Washington
05.2001 - 04.2025
  • Participated in recruitment efforts by interviewing prospective candidates for open positions.
  • Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
  • Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
  • Complied with company policies, objectives and communication goals.
  • Conducted regular performance evaluations, providing constructive feedback and setting individual goals.
  • Implemented new operational procedures, increasing efficiency.
  • Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
  • Collaborated with other departments to coordinate workflow processes between teams.
  • Fostered a positive and motivating work environment, leading to an increase in team morale.
  • Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
  • Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
  • Evaluated employee performance through periodic reviews and documented results accordingly.
  • Monitored employee attendance, addressing any punctuality or absenteeism issues.
  • Created new strategies for improving customer service standards within the organization.
  • Directed and supervised team of 15 employees in daily operations.

Education

High School Diploma -

Dunbar High School
Washington, DC
06-1980

Skills

  • Food preparation
  • Inventory management
  • Sanitation practices
  • Portion control
  • Recipe adherence
  • Equipment maintenance
  • Team leadership
  • Customer service
  • Workstation organization
  • Positive and professional
  • New hire training
  • Performance evaluation
  • Cooking

Timeline

Supervisor

Coalition for the Homeless/Washington DC
05.2001 - 04.2025

Cook

Kids Are People Too
01.2001 - Current

High School Diploma -

Dunbar High School

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Cheryl Jackson