Cheyenne Hollada
Elkton
Summary
Dedicated professional with extensive experience in housekeeping and customer service, notably at Days Inn Hotel. Proven ability to enhance cleanliness and guest satisfaction through effective teamwork and meticulous cleaning techniques. Skilled in maintaining sanitary environments and adept at problem-solving, ensuring a welcoming atmosphere for all guests.
Offering meticulous and organized nature, ready to learn and develop within professional cleaning environment. Delivers understanding of cleanliness standards and proper sanitation procedures, ensuring pristine living or working space. Ready to use and develop skills in time management and attention to detail in [Desired Position] role.
Developed strong organizational and multitasking skills in fast-paced hospitality environment, ensuring cleanliness and order. Consistently maintained high standards of hygiene and efficiency, adapting to various tasks and responsibilities. Seeking to leverage these transferrable skills in new field that values reliability and attention to detail.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Housekeeper
Days Inn Hotel
01.2023 - 02.2024
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
House Cleaner
Clean By Zee
05.2021 - 03.2022
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Developed strong relationships with clients through consistent high-quality service and friendly interactions.
- Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
Restaurant Waiter
Elkton Diner
03.2018 - 12.2018
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
- Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
- Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
Education
GED -
Cecil College
Elkton, MD08-2018
Skills
- Teamwork
- Housekeeping
- Customer service
- Bathroom cleaning
- Mopping and sweeping
- Vacuuming and sweeping
- Vacuuming
- Cleaning bathrooms
- Cleaning techniques
- Order taking
Certification
- CPR/AED Certification
Timeline
Housekeeper
Days Inn Hotel
01.2023 - 02.2024
House Cleaner
Clean By Zee
05.2021 - 03.2022
Restaurant Waiter
Elkton Diner
03.2018 - 12.2018
GED -
Cecil College
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