CHEYENNE MOFFATT
Parkville
Summary
Experienced accounting and finance professional with 12 years in accounts receivable, billing, and revenue cycle management. Led process improvements and strengthened internal controls to enhance operational efficiency and financial accuracy. Delivered detailed financial reporting and operational analysis to support executive decision-making.
Overview
11
11
years of professional experience
Work History
Controller
Lord Baltimore Uniform Rental
04.2024 - Current
- Directed accounting department operations, overseeing accounts receivable, accounts payable, billing, bank reconciliations, financial reporting, and internal controls to ensure compliance and accuracy.
- Led audit preparation, providing insights that informed executive financial decisions.
- Supported financial analysis and strategic planning initiatives, contributing to informed decision-making and long-term financial strategy.
Accounts Receivable & Billing Supervisor
Lord Baltimore Uniform Rental
12.2024 - 04.2025
- Oversaw daily operations of accounts payable and billing department, ensuring timely and accurate invoice processing and enhancing cash flow.
- Managed collections efforts, payment plans, account reconciliation, and resolution of overdue accounts, improving recovery rates.
- Oversaw daily operations of the accounts payable and billing department to ensure timely and accurate invoice processing.
- Prepared financial and operational reports for leadership review, providing insights to support strategic decision-making.
- Prepared financial and operational reports for leadership review.
Accounts Receivable Clerk II
Lord Baltimore Uniform Rental
04.2024 - 12.2024
- Processed customer payments, posted transactions, reconciled accounts, and resolved billing discrepancies to ensure accurate financial records.
- Processed customer payments, posted transactions, reconciled accounts, and resolved billing discrepancies.
- Maintained accurate customer account records and supported billing operations to enhance operational efficiency.
- Assisted with collections and account follow-up for overdue balances.
- Responded to inbound inquiries regarding accounts and payments.
- Reconciled accounts receivable ledger to verify payments and resolve variances, contributing to improved financial accuracy.
Payment Management Analyst
Nextgen Health Care
11.2021 - 02.2024
- Developed policies and procedures for clients reflecting industry changes and best practices, enhancing compliance and operational effectiveness.
- Standardized processes, improved efficiency, and implemented performance measurement strategies.
- Developed new policies and procedures for clients that incorporated industry changes and best practices.
- Created documentation and training programs for internal teams, supporting continuity planning and minimizing posting delays.
- Evaluated processes to identify improvement opportunities, informing actionable plans for operational enhancements.
Payment Management Representative Tier III
Nextgen Health Care
05.2019 - 11.2021
- Assessed payment posting conducted by outsourcing partners to guarantee correctness.
- Implemented company standards and ensured adherence to quality expectations.
- Supervised deposits received in bank for numerous clients.
RCM Team Lead
Nextgen Health Care
05.2015 - 05.2019
- Analyzed posting variances and payment discrepancies to identify and resolve issues.
- Collaborated with insurance companies to clarify explanations of benefits and address payment issues.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Cultivated positive work environment through teamwork initiatives, open communication, and employee recognition programs.
- Reviewed posting variances and payment discrepancies.
Education
Bachelor of Science - Accounting
Strayer University
Baltimore03-2022
Skills
- Financial reporting
- Accounts Receivable Management
- Accounts Payable
- Billing Operations
- Collections Management
- Bank Reconciliations
- Strategic planning
- Team leadership
Timeline
Accounts Receivable & Billing Supervisor
Lord Baltimore Uniform Rental
12.2024 - 04.2025
Controller
Lord Baltimore Uniform Rental
04.2024 - Current
Accounts Receivable Clerk II
Lord Baltimore Uniform Rental
04.2024 - 12.2024
Payment Management Analyst
Nextgen Health Care
11.2021 - 02.2024
Payment Management Representative Tier III
Nextgen Health Care
05.2019 - 11.2021
RCM Team Lead
Nextgen Health Care
05.2015 - 05.2019
Bachelor of Science - Accounting
Strayer University