Summary
Overview
Work History
Education
Skills
Timeline
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Cheyenne Randall

Baltimore

Summary

Healthcare professional ready to contribute to patient care excellence. Expertise in providing compassionate care and supporting medical staff in fast-paced environments. Reliable team player focused on adapting to evolving patient needs and delivering quality outcomes.

Overview

8
8
years of professional experience

Work History

Patient Care Tech

University of Maryland Medical Center
09.2023 - Current
  • Helps patients with personal hygiene, dressing, grooming and eating.
  • Assists with transferring patients between beds, chairs, wheelchairs. Transporting patients to procedures and helping with ambulation to prevent skin issues or pressure.
  • Performs tasks such as drawing blood(phlebotomy), administering EKGs, and changing dressings under supervision

Private Duty CNA

Visiting Angels Homecare
10.2022 - Current
  • Provide support to clients in community settings such as the grocery store, bank, pharmacy, etc.
  • Carefully assist clients with ambulation, bedside care, feeding, reading, exercising etc.
  • Use note system to accurately document and report clients progress, services preformed and changes in client's condition

Patient Care Attendant

Attendant Care Program for Disability
02.2019 - Current
  • Display exceptional patient care including; cleaning wounds, preparing meals/snacks, managing mealtimes, clients bills and doctor's appointment
  • Assist patients with tasks such as; bathing/dressing, grooming, housekeeping and medication management

Patient Sitter

Mercy Medical Center
07.2019 - 11.2020
  • Ensured patients safety and comfort while transporting to/from testing and different appointments within the hospital
  • Supported patients with daily living activities, and built relationships with patients while monitoring their safety and attending to their specific needs

Help Desk Call Center Associate

Johns Hopkins Hospital
07.2017 - 01.2018
  • Provided customer service and technical support to the hospital client community, patients & consultants, while protecting the integrity and confidentiality of all data and information through physical and electronic measures.
  • Provided first line comprehensive, quality service to hospital end-users and staff.
  • Assist with keeping a complete inventory of hardware and software
  • Communicated resolutions effectively with end users and updating helpdesk system details as appropriate

Education

Caroline Center
Baltimore, MD

Skills

  • CNA: Exemplary organization, Emotional stability, Compassion and patience
  • Interpersonal: Build rapport, Active listening, Attention to detail, Display empathy
  • Customer Service: Proper written and oral communication, Efficient problem solving, Critical thinking
  • Information Technology Certification

Timeline

Patient Care Tech

University of Maryland Medical Center
09.2023 - Current

Private Duty CNA

Visiting Angels Homecare
10.2022 - Current

Patient Sitter

Mercy Medical Center
07.2019 - 11.2020

Patient Care Attendant

Attendant Care Program for Disability
02.2019 - Current

Help Desk Call Center Associate

Johns Hopkins Hospital
07.2017 - 01.2018

Caroline Center

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Cheyenne Randall