Cheyenne Randall
Baltimore
Summary
Healthcare professional ready to contribute to patient care excellence. Expertise in providing compassionate care and supporting medical staff in fast-paced environments. Reliable team player focused on adapting to evolving patient needs and delivering quality outcomes.
Overview
8
8
years of professional experience
Work History
Patient Care Tech
University of Maryland Medical Center
09.2023 - Current
- Helps patients with personal hygiene, dressing, grooming and eating.
- Assists with transferring patients between beds, chairs, wheelchairs. Transporting patients to procedures and helping with ambulation to prevent skin issues or pressure.
- Performs tasks such as drawing blood(phlebotomy), administering EKGs, and changing dressings under supervision
Private Duty CNA
Visiting Angels Homecare
10.2022 - Current
- Provide support to clients in community settings such as the grocery store, bank, pharmacy, etc.
- Carefully assist clients with ambulation, bedside care, feeding, reading, exercising etc.
- Use note system to accurately document and report clients progress, services preformed and changes in client's condition
Patient Care Attendant
Attendant Care Program for Disability
02.2019 - Current
- Display exceptional patient care including; cleaning wounds, preparing meals/snacks, managing mealtimes, clients bills and doctor's appointment
- Assist patients with tasks such as; bathing/dressing, grooming, housekeeping and medication management
Patient Sitter
Mercy Medical Center
07.2019 - 11.2020
- Ensured patients safety and comfort while transporting to/from testing and different appointments within the hospital
- Supported patients with daily living activities, and built relationships with patients while monitoring their safety and attending to their specific needs
Help Desk Call Center Associate
Johns Hopkins Hospital
07.2017 - 01.2018
- Provided customer service and technical support to the hospital client community, patients & consultants, while protecting the integrity and confidentiality of all data and information through physical and electronic measures.
- Provided first line comprehensive, quality service to hospital end-users and staff.
- Assist with keeping a complete inventory of hardware and software
- Communicated resolutions effectively with end users and updating helpdesk system details as appropriate
Education
Caroline Center
Baltimore, MDSkills
- CNA: Exemplary organization, Emotional stability, Compassion and patience
- Interpersonal: Build rapport, Active listening, Attention to detail, Display empathy
- Customer Service: Proper written and oral communication, Efficient problem solving, Critical thinking
- Information Technology Certification
Timeline
Patient Care Tech
University of Maryland Medical Center
09.2023 - Current
Private Duty CNA
Visiting Angels Homecare
10.2022 - Current
Patient Sitter
Mercy Medical Center
07.2019 - 11.2020
Patient Care Attendant
Attendant Care Program for Disability
02.2019 - Current
Help Desk Call Center Associate
Johns Hopkins Hospital
07.2017 - 01.2018
Caroline Center
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