Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Chidima Iziogo

Sykesville,MD

Summary

Dynamic professional with a proven track record in customer service and team leadership at Family Business. Expert in money handling and conflict resolution, successfully enhancing operational efficiency and client satisfaction. Recognized for cultivating positive work environments and driving sales growth through effective team motivation and strategic goal setting.

Management professional with proven expertise in team leadership and operational oversight. Achieves organizational goals through collaboration and adaptability to evolving demands. Proficient in conflict resolution, process improvement, and creating a positive workplace culture.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Assistant Manager

Family Business
08.2022 - Current
  • Supervised daily operations to meet performance, quality, and service targets.
  • Maintained clean, safe, and organized store environment to enhance customer experience.
  • Cultivated positive work atmosphere through strong relationships with staff.
  • Monitored cash intake and deposit records, reducing discrepancies and increasing accuracy.
  • Managed office and housing arrangements for patients, ensuring high care standards through regular checkups.
  • Provided rides, food, and resources to patients to promote well-being during stays.
  • Organized events for clients, fostering community engagement and enjoyment within the program.

Sales Coordinator

Family Business
02.2020 - Current
  • Established strong client relationships, resulting in increased sales revenue through identification of new opportunities.
  • Streamlined sales processes to boost efficiency and enhance customer satisfaction.
  • Maintained comprehensive records of sales activities, encompassing contracts, proposals, and follow-ups.
  • Worked alongside sales team to prioritize tasks, define goals, and efficiently allocate resources.
  • Delivered packages to UPS and residential addresses in a timely manner.
  • Supported creation of shipping labels and order management.
  • Fostered clear communication within the team to promote productivity.

Greenskeeper

Greenspring Valley Hunt Club
06.2023 - 08.2023
  • Contributed positively to the overall golfer experience with consistently well-maintained bunkers and hazard areas.
  • Trained new employees on proper equipment use, safety protocols, and best practices in golf course maintenance.
  • Increased golfer satisfaction with diligent attention to detail in maintaining greens, tees, and fairways.
  • Enhanced course conditions by implementing effective maintenance practices and timely turf management.
  • Maintained healthy turf conditions through careful application of fertilizers, pesticides, and fungicides according to industry standards.
  • Improved course aesthetics by trimming trees, pruning shrubs, and managing landscape plantings as needed.
  • Boosted course playability after weather events, quickly restoring playing surfaces.
  • Ensured safety and aesthetic appeal of course, trimming trees and repairing turf damages.
  • Contributed to development of long-term course improvement plan, focusing on sustainability and playability.
  • Coordinated with event planners, preparing course for tournaments and special events.
  • Utilized lawn striping methods for healthy grass growing and appearance.

Fast Food Cook

Burger King
06.2022 - 06.2023
  • Worked in fast-paced environment with sense of urgency to serve guests quickly.

  • Maintained a clean and organized workspace, contributing to a positive and safe work environment.
  • Cooked menu items according to specified instructions.
  • Handled high-pressure situations gracefully, maintaining professionalism even during peak business periods.
  • Practiced proper safety and sanitation standards.
  • Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
  • Utilized advanced multitasking skills when managing multiple orders simultaneously without sacrificing quality or consistency.
  • Excelled at quickly identifying and addressing customer concerns or complaints, striving to always provide exceptional service.

Education

High School Diploma -

Century High School
Sykesville, MD
06-2024

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Time management
  • Problem-solving
  • Team motivation
  • Staff training and development
  • Task delegation
  • Goal setting
  • Workload management
  • Conflict resolution

Certification

  • First Aid Training - April 18, 2025 - April 18, 2027

Timeline

Greenskeeper

Greenspring Valley Hunt Club
06.2023 - 08.2023

Assistant Manager

Family Business
08.2022 - Current

Fast Food Cook

Burger King
06.2022 - 06.2023

Sales Coordinator

Family Business
02.2020 - Current

High School Diploma -

Century High School

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Chidima Iziogo