Summary
Overview
Work History
Education
Skills
Awards
Timeline
Generic

Chidozie Ukwandu

Lanham

Summary

Psychiatric Assistant with over 4 years of experience in the substance abuse and mental health treatment industry. Offering excellent counseling, rapport-building and communication skills with clients and families from diverse backgrounds. Extensive understanding of high-risk patients and substance-use treatments. Known for having a positive attitude and consistently exceeding performance standards.

Overview

8
8
years of professional experience

Work History

Psychiatric Assistant

Preventive Measures
06.2021 - Current
  • Took and monitored vital signs, delivered medications, and managed patient behavior.
  • Charted on each patient daily.
  • Counseled and mentored clients on substance use and life choices.
  • Applied interventions with clients wanting to leave against medical advice (AMA).
  • Quickly identified problematic changes in patient behavior and progress by closely monitoring patients and keeping detailed records.
  • Coordinated with medical and paramedical professionals to provide appropriate input and effectively formulate and implement treatment plans for patients.
  • Treated clients and families with respect and dignity.

Front Desk Receptionist

College of Liberal Arts, Humanities, and Social Sciences
08.2020 - 05.2021
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Completed data entry and filing to keep records updated for easy retrieval.
  • Completed all tasks in compliance with company policies and procedures.

Beauty Retail Associate

Target
06.2018 - 05.2020
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Helped customers complete purchases, locate items, and join reward programs.

Retail Team Member

Six Flags
05.2017 - 09.2017
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained tidy and organized store environment to comply with cleanliness standards.

Education

APNI-DNP Program

Seattle University
Seattle, WA
03-2023

Bachelor of Science - Biological Sciences

University of Maryland, Baltimore County
Baltimore, MD
05-2022

Prince George's Community College
Largo, MD
05.2020

Skills

  • Effective public speaking
  • Strong verbal communication
  • Efficient time management
  • Analytical thinker
  • Innovative problem resolution
  • Leadership expertise
  • Detailed case documentation
  • Psychological support services
  • Collaborative project engagement

Awards

Dean’s list: August 2020 – March 2023

Psychology Departmental Achievement Award

PubMed Publication

Timeline

Psychiatric Assistant

Preventive Measures
06.2021 - Current

Front Desk Receptionist

College of Liberal Arts, Humanities, and Social Sciences
08.2020 - 05.2021

Beauty Retail Associate

Target
06.2018 - 05.2020

Retail Team Member

Six Flags
05.2017 - 09.2017

APNI-DNP Program

Seattle University

Bachelor of Science - Biological Sciences

University of Maryland, Baltimore County

Prince George's Community College

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Chidozie Ukwandu