Summary
Overview
Work History
Education
Skills
Timeline
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Dichelle Dyson

Summary

Organized and motivated employee eager to apply time management and organizational skills in various environments. A quick learner with excellent problem-solving and critical thinking skills. Strong attention to detail and ability to analyze complex information. Actively pursuing a position where I can contribute to a dynamic organization.

Overview

8
8
years of professional experience

Work History

Facilitator

Proud Program
01.2024 - 05.2024
  • Assisted with youth group sessions aimed at providing support, guidance, and education to at-risk juveniles.
  • Organized and maintained accurate records of participant information, including demographic data, progress notes, and session attendance.
  • Ensured confidentiality and compliance with privacy regulations in handling participant records.
  • Established trust and rapport with juvenile clients through empathetic communication and active listening.
  • Employed effective facilitation techniques to encourage participation, promote group cohesion, and manage conflicts.

Federal Work Study Student

NCCU Women's Center
01.2022 - 04.2024
  • Provided front office support by assisting visitors, directing calls and taking messages.
  • Organized office to maintain a welcoming and professional atmosphere.
  • Collaborated with colleagues to enhance research efforts through the utilization of diverse online and manual library systems.
  • Enhanced organizational workflow through effective file management, spreadsheet development, and document scanning.

Intern

Friendship Public Charter School, FPCS
05.2021 - 08.2023
  • Supported various program activities, assisting with administrative tasks.
  • Managed accurate records and files pertaining to departmental areas of responsibility.
  • Provided support in managing payroll by accurately collecting, calculating, and entering data into the system.
  • In charge of maintaining records, filing documents and digitizing paper files.
  • Maintained compliance of student and staff records.
  • Provided compliance manager assistance with enrollment reports and maintaining childcare license requirements mandated by OSSE.

Whole Foods Shopper

Amazon
07.2020 - 05.2021
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Demonstrated speed and accuracy in order item selection.

Sales Associate

Old Navy, Gap
02.2020 - 05.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Office Assistant

Friendship Public Charter School, FPCS
08.2018 - 06.2019
  • Supported office staff by performing data entry work and updating records.
  • Operated photocopiers and scanners, facsimile machines and personal computers.
  • Maintained filing systems, taking phone calls, answering inquiries, and providing information to students.
  • Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.

Research Intern

Discovery Analytics Center, Virginia Tech
06.2016 - 08.2017
  • Aided research scientist with validating codes for online surveys used to establish structure and familial proximity.
  • Drafted documents and completing other tasks as required by staff.
  • Recorded and sorted analytic data to identify important trends.
  • Compiled and managed database, inputting results for modeling and assessment.

Education

Bachelor of Science - Criminal Justice

North Carolina Central University
Durham, NC
05.2024

Skills

  • Multitasking and Organization
  • Teamwork and Collaboration
  • Dependable and Reliable
  • Office and Administrative Support
  • Attention to detail
  • MS Office and Excel
  • Problem-Solving
  • Project Management

Timeline

Facilitator

Proud Program
01.2024 - 05.2024

Federal Work Study Student

NCCU Women's Center
01.2022 - 04.2024

Intern

Friendship Public Charter School, FPCS
05.2021 - 08.2023

Whole Foods Shopper

Amazon
07.2020 - 05.2021

Sales Associate

Old Navy, Gap
02.2020 - 05.2021

Office Assistant

Friendship Public Charter School, FPCS
08.2018 - 06.2019

Research Intern

Discovery Analytics Center, Virginia Tech
06.2016 - 08.2017

Bachelor of Science - Criminal Justice

North Carolina Central University

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Dichelle Dyson