Chloe Parks
Baltimore,MD
Summary
Dynamic Operations Coordinator with a proven track record at Aluma Systems, enhancing productivity through effective communication and logistics coordination. Skilled in process implementation and conflict mediation, I successfully streamlined operations and cultivated strong client relationships, ensuring exceptional customer satisfaction and high performance across teams.
Overview
9
9
years of professional experience
Work History
Operations Coordinator
Aluma Systems
07.2021 - Current
- Boosted productivity by establishing effective communication channels between departments.
- Maximized resource utilization by monitoring staff schedules and allocating tasks.
- Streamlined operations by implementing efficient processes and procedures.
- Provided direction and guidance to internal teams in order to achieve targets.
- Enhanced customer satisfaction by resolving issues in a timely manner and providing exceptional support.
- Coordinated logistics activities including transportation arrangements, warehousing solutions, customs clearance documentation.
- Reported issues to higher management with great detail.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Trained and guided team members to maintain high productivity and performance metrics.
Maintenance Director
Scarlet Oak Lanscaping
04.2016 - 05.2021
- Property maintaining and quality controlling landscaping maintenance projects
- Service small properties mowing grass, weeding and maintaining garden beds
- Collecting payments
- Managed efficient teams of up to 4 employees.
- Developed and implemented building operations and maintenance policies.
- Built a positive work culture through consistent employee recognition programs highlighting exceptional performance.
Education
High School Diploma -
North County High School
Glen Burnie, MD06.2016
Skills
- Scheduling management
- Process implementation
- Training management
- Inventory oversight
- Logistics coordination
- Project scheduling
- Conflict mediation
- Scheduling coordination
- Customer relations
Timeline
Operations Coordinator
Aluma Systems
07.2021 - Current
Maintenance Director
Scarlet Oak Lanscaping
04.2016 - 05.2021
High School Diploma -
North County High School
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