Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chris Williams

Elkton

Summary

Manage the day to day operations in the dealerships sales department. Trained all sales associates and oversee all new and used vehicle sales. Create a sales process for success and profitability while focusing on customer satisfaction and their positive experience. Involved in the financing process for all sales. Communicating and negotiating with multiple lending institutions to control all profit structures on new and used vehicle purchases. Ordered inventory to match the needs of the regions clientele. Was in control of all advertising from internet pricing structure and as well as all customer capture mail pieces. Pretty much all things of the front side of a Auto Dealership.

Overview

26
26
years of professional experience

Work History

Sales Manager

Adams Chevrolet
02.2012 - Current
  • Utilized CRM systems to track sales activities, analyze data, and inform strategic decisions for growth initiatives.
  • Trained and mentored sales team, fostering a culture of collaboration and high performance.
  • Implemented systems and procedures to increase sales.
  • Managed customer relationships, ensuring satisfaction through effective communication and service delivery.
  • Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
  • Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.

Sales Associate

Diver Chevrolet (Currently Winner Chevrolet)
08.1999 - 02.2012
  • Cultivated strong customer relationships to enhance satisfaction and repeat business.
  • Demonstrated product knowledge by effectively presenting vehicle features and benefits to customers.
  • Streamlined sales processes, improving overall efficiency in vehicle transactions and customer follow-ups.
  • Mentored junior sales associates on best practices for customer engagement and closing techniques.

Education

No Degree - General Studies

Cecil Community College
North East, MD

Skills

  • Relationship building
  • Sales team training
  • Staff management
  • Goals and performance
  • Product knowledge
  • Motivational skills
  • Positive and upbeat
  • Sales process
  • Sales planning
  • Sales tracking
  • Sales operation
  • Sales processes
  • Account management

Timeline

Sales Manager

Adams Chevrolet
02.2012 - Current

Sales Associate

Diver Chevrolet (Currently Winner Chevrolet)
08.1999 - 02.2012

No Degree - General Studies

Cecil Community College
Chris Williams