Christian Brown
Baltimore
Summary
Energetic and motivated young professional with a strong foundation in customer service and conflict resolution. Skilled in effective communication, bilingual fluency, and delivering exceptional customer experiences. Known for quick problem-solving abilities and a commitment to exceeding expectations. Ready to bring a fresh perspective and a strong work ethic to any dynamic role.
Overview
15
15
years of professional experience
Work History
Fast Food Worker
Burger King
11.2024 - Current
- Performed shift change tasks each day to keep store neat and running smoothly.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
- Made change and returned correct cash and coin to patrons.
- Accurately operated cash register to process customer payments.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
Real Estate Intern
Family Business
03.2010 - Current
- Communicated with team members regarding closings, document delivery deadlines and contract amendments to facilitate proactive contract fulfillment.
- Helped clients navigate transactions, complete paperwork and finalize sales or purchases.
- Cultivated strong relationships with agents, lenders and title companies.
- Bought, renovated and flipped houses using real estate and construction knowledge.
- Worked with special team to locate and develop properties in the Baltimore area.
- Evaluated properties for potential salability and pricing.
Fast Food Worker
Chipotle
03.2023 - 10.2024
- Performed shift change tasks each day to keep store neat and running smoothly.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Made change and returned correct cash and coin to patrons.
- Accurately operated cash register to process customer payments.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
Floor Staff Member
Sky Zone Trampoline Park
12.2022 - 09.2023
- Provided exceptional customer service to guests by answering inquiries, resolving issues, and ensuring a safe and enjoyable experience.
- Greeted customers, checked them in for activities, and explained safety guidelines in a friendly and professional manner.
- Monitored trampoline courts to ensure guests followed safety rules and park policies.
- Responded quickly to any safety incidents, providing first aid or assistance when necessary.
- Delivered top-notch customer service to up to 200+ guests daily, ensuring satisfaction and repeat visits.
Education
High School Diploma -
Baltimore City College High School
32220 The Alameda, Baltimore, MD 2121805-2025
Skills
- Customer Service Excellence
- Conflict Resolution
- Time Management
- Problem-Solving
- Strong communication and interpersonal skills
- Bilingual
- Maintain composure and effectively manage tasks in high-pressure environments
Languages
Spanish
Full Professional
Timeline
Fast Food Worker
Burger King
11.2024 - Current
Fast Food Worker
Chipotle
03.2023 - 10.2024
Floor Staff Member
Sky Zone Trampoline Park
12.2022 - 09.2023
Real Estate Intern
Family Business
03.2010 - Current
High School Diploma -
Baltimore City College High School
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