Detail-oriented professional with strong customer service skills. Proven ability to multitask and communicate effectively in fast-paced environments. Committed to enhancing customer experiences and supporting team success.
Overview
4
4
years of professional experience
Work History
IISS Technician
Full Bloom Theraputics
Upper Marlboro, MD
10.2024 - Current
Collaborated with multidisciplinary teams to enhance care strategies and service delivery.
Documented patient interactions and treatment plans accurately to support quality assurance initiatives.
Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
Cashier
Taco Bell and KFC
Mount Airy, MD
08.2023 - 10.2024
Processed customer transactions accurately and efficiently using point-of-sale systems.
Maintained cleanliness and organization of work area to enhance customer experience.
Assisted in inventory management by restocking supplies and monitoring product levels.
Provided exceptional customer service, resolving inquiries and complaints promptly.
Trained new staff on proper cashier protocols and company policies effectively.
Worked flexible schedule and extra shifts to meet business needs.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Restaurant Employee
Tom and Rays
Damascus, MD
10.2022 - 06.2023
Provided excellent customer service in fast-paced environment.
Assisted with food preparation and maintained cleanliness of workstations.
Operated kitchen equipment safely and efficiently while following safety guidelines.
Collaborated with team members to ensure timely order fulfillment.
Contributed to a positive dining experience through effective communication with guests.
Delivered outstanding results under pressure during peak service hours while maintaining a calm demeanor.
Collections Technician III / Phlebotomist/Apheresis Technician at American Red Cross Biomedical ServicesCollections Technician III / Phlebotomist/Apheresis Technician at American Red Cross Biomedical Services