Christian Petrolle
Frederick
Summary
Developed strong leadership and team coordination skills in fast-paced, service-oriented environment. Focused on driving team performance and improving customer satisfaction. Seeking to transition into new field, leveraging expertise in team management and process optimization.
Overview
3
3
years of professional experience
Work History
Services Team Lead
Ordono Consolidated Services
11.2021 - Current
- Mentored team members to develop their skills and expertise in various aspects of service delivery, resulting in a more versatile and well-rounded workforce.
- Managed scheduling, ensuring optimal coverage during peak hours while also accommodating employee availability and preferences.
- Boosted team morale and engagement by organizing team-building activities, promoting collaboration, and recognizing individual achievements.
- Improved customer satisfaction by efficiently resolving service issues and addressing concerns.
- Developed thorough training materials to ensure new employees were equipped with the necessary skills for success in their roles.
Construction Worker
RVT Contracting
08.2023 - 03.2024
- Maintained clean and organized job sites, contributing to a safe working environment for all employees.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Learned valuable leadership and management skills from the higher-ups around me
Education
No Degree - Business Management
University of Mississippi
University, MS05-2028
High School Diploma -
Urbana High School
Ijamsville, MD05-2024
Skills
- Staff development
- Customer relations
- Strong leadership
- Problem-solving
- Multitasking
- Excellent communication
Timeline
Construction Worker
RVT Contracting
08.2023 - 03.2024
Services Team Lead
Ordono Consolidated Services
11.2021 - Current
No Degree - Business Management
University of Mississippi
High School Diploma -
Urbana High School
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