Christina Armiger
Harwood
Summary
Dedicated employee with a strong commitment to overcoming challenges. Exhibits adaptability and a robust work ethic, along with outstanding interpersonal abilities. Skilled in independent work and quick learning of new skills.
Overview
8
8
years of professional experience
Work History
Follow Up Workers Compensation
R1RCM - Through St. John's Health System
01.2024 - Current
- Reviewed denied bills and analyzed chart notes for discrepancies.
- Conducted follow-ups on bill reviews related to denials.
- Communicated with adjusters to obtain updates on claim statuses.
- Prepared letters for patients requesting additional information.
- Facilitated fax submissions for reconsiderations and appeals with necessary documentation.
Insurance Verification Specialist
New England Life Care
12.2022 - 01.2024
- Ensured eligibility and benefits verification for home infusion services.
- Verified requirement of PCP referral and authorization for patients.
- Maintained up-to-date electronic records of patient insurance information.
- Collaborated with healthcare teams to streamline insurance processing.
- Assisted patients in navigating their benefits and coverage options.
- Resolved verification issues through effective communication with insurance providers.
- Coordinated claim submissions with billing departments for accuracy.
- Analyzed and interpreted insurance policies for accuracy and compliance.
Insurance Verification Specialist
Shared Services Center Sarasota
06.2021 - 12.2022
- Verified insurance coverage and eligibility for healthcare services in compliance with policies.
- Reviewed patient information thoroughly to uphold regulatory and organizational standards.
- Discussed payment options with patients to enhance clarity in financial matters.
Insurance Verification/Billing
AAMC Orthopedics Sports Medicine Center
01.2018 - 06.2021
- Verified eligibility and benefits for orthopedic outpatient services efficiently.
- Determined necessity of PCP referral or authorization for patient treatment.
- Quoted self-pay patients and provided detailed billing information.
- Reviewed EOBs to ensure accurate claim processing and reimbursement.
- Re-billed corrected claims to maximize revenue recovery.
- Contacted patients regarding collections notices and payment plans.
- Collaborated with team members to enhance service outcomes and performance.
- Utilized software tools to optimize database management and streamline workflows.
Education
Associate of Science - Medical Billing & Coding
Ultimate Medical Academy
Sarasota, FL04.2019
Skills
- Insurance verification and claim processing
- Medical coding and billing coordination
- Regulatory compliance
- Customer service and relationship management
- Data entry and electronic medical records
- Attention to detail
- Time management skills
- Effective communication
- Team leadership
- Analytical thinking and research
- Epic software proficiency
- Remote office capability
Personal Information
Timeline
Follow Up Workers Compensation
R1RCM - Through St. John's Health System
01.2024 - Current
Insurance Verification Specialist
New England Life Care
12.2022 - 01.2024
Insurance Verification Specialist
Shared Services Center Sarasota
06.2021 - 12.2022
Insurance Verification/Billing
AAMC Orthopedics Sports Medicine Center
01.2018 - 06.2021
Associate of Science - Medical Billing & Coding
Ultimate Medical Academy
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