Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christina Daughtry

Rosedale

Summary

Dynamic Cashier Team Lead at 711 Gas Station with expertise in cash handling and team leadership. Successfully trained new cashiers, enhancing team performance and customer service. Recognized for adaptability and attention to detail, ensuring smooth operations during peak periods while maintaining high service levels. Committed to fostering a positive work environment. I am looking for a shift in careers and offer great skills and customer service.

Overview

7
7
years of professional experience

Work History

Cashier Team Lead

711 Gas Station
08.2018 - Current
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Processed both cash and card purchases and returns.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Monitored areas for security issues and safety hazards.
  • Assisted customers by answering questions and fulfilling requests.
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Restocked and organized merchandise in front lanes.
  • Communicated with customers and team members to solve problems.
  • Trained team members on cash register operation and cash handling.
  • Operated POS cash register and equipment to collect payments.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Set up new sales displays each week with fresh merchandise.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Learned duties for various positions and provided backup at key times.

Education

General

Laurel High School
Laurel, MD
06-2005

Skills

  • Cashier training
  • Financial reporting
  • Conflict resolution
  • Upselling strategies
  • Flexible schedule
  • Cash handling expertise
  • Team leadership
  • Product restocking
  • Adaptability and dependability
  • Customer service
  • Attention to detail
  • POS system operation
  • Retail merchandising
  • Clear communication
  • Positive attitude
  • Team collaboration

Timeline

Cashier Team Lead

711 Gas Station
08.2018 - Current

General

Laurel High School
Christina Daughtry