Christina Little
Baltimore
Summary
Dependable medical team member with several years of experience in office settings. Talented at supporting office operations and physicians by coordinating and safely documenting patient information. Friendly and helpful in patient interactions to improve satisfaction ratings and patient loyalty.
Overview
2
2
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Chiropractic Assistant
Glen Burnie Chiropractic and Physical Therapy
Glen Burnie
03.2025 - Current
- Assisted patients with scheduling appointments and managing healthcare documentation.
- Prepared treatment rooms, ensuring cleanliness and readiness for patient care.
- Educated patients on chiropractic procedures and post-treatment care instructions.
- Managed patient intake processes, verifying insurance information and health histories.
- Maintained inventory of office supplies, ordering materials as needed for operations.
- Performed electric muscle stimulation, massage and mechanical traction therapies on patients under doctor supervision.
- Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
- Scheduled appointments for patients both in person and over the phone.
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
- Assisted chiropractors with treatments including applying hot and cold packs, ultrasound therapy or electrical stimulation.
- Assisted with patient intake, including taking vitals such as height, weight and blood pressure.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Client Service Coordinator
Charter Radiology
Columbia
12.2023 - 02.2025
- Coordinated client appointments for imaging services and consultations.
- Managed patient records using electronic health record systems.
- Assisted clients with insurance verification and eligibility checks.
- Provided clients with information about radiology procedures and services.
- Handled incoming calls and addressed client inquiries promptly.
- Provided excellent customer service to clients by responding promptly to inquiries and resolving any issues in a timely manner.
- Managed client accounts, including billing, payments and scheduling of services.
Education
Chiropractic Assistant - Chiropractic Assistant
Maryland Chiropractic Association
03.2025 - 04.2026
Tall Oaks High School
Bowie, MDSkills
- Patient communication
- Healthcare documentation
- Appointment scheduling
- Client service
- Insurance verification
- Treatment preparation
- Inventory management
- Electronic health records
- Patient education
- Detail-oriented approach
- Data entry efficiency
- Electric muscle stimulation
- Conflict resolution strategies
- Patient relations
- Chiropractic techniques
- Healthcare
- Patient care coordination
- Patient flow management
- Interpersonal communication
- Patient care
- Electronic health records handling
- Medical front desk management
- Charting
- Healthcare compliance
- Treatment tracking
- Insurance verification expertise
- Telephone etiquette
- Payment collection
- Front desk administration
- Therapy delivery
- Chiropractic therapy
- Billing support
- Medical terminology
- Medical billing
- First aid and CPR certification
- Marketing and promotion
- Professionalism and ethics
- Effective written and verbal communication
- Patient information maintenance
- Scheduling appointments management
- Excellent communication
- Records management
- CPR/AED
Certification
- Chiropractic Assistant
- CPR Certification
Timeline
Chiropractic Assistant
Glen Burnie Chiropractic and Physical Therapy
03.2025 - Current
Chiropractic Assistant - Chiropractic Assistant
Maryland Chiropractic Association
03.2025 - 04.2026
Client Service Coordinator
Charter Radiology
12.2023 - 02.2025
Tall Oaks High School