CHRISTINA MALLA
Ocean City
Summary
Motivated and adaptable graduate student with experience in sales, customer service, event coordination, and communication. Strong interpersonal and organizational skills with the ability to manage multiple priorities in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Account Executive
Perspective Development
09.2023 - 01.2024
- Working face to face in conducting sales and acquiring customers for Fortune 500 companies daily
- Visiting 90 doors in residential areas with pre-generated leads from Salesforce CRM
- Participated in monthly networking conferences to improve ability
- Provide direct customer service to ensure the best experience
- Self-supervised and managed communication between channels during installation
Career Development, Internships, Service Learning, Iowa Wesleyan University
IA
03.2023 - 05.2023
- Voted Student leader of Service Learning Project
- Assisted to do workshops on making cover letters for faculty and staff members
- Organized career and transfer fair for current and future students
- Helped students with Career Closet as well as maintaining and managing closet
- Analyzed problems and worked with teams to develop solutions
- Participated in indirect marketing and communication support with making flyers and tabling events
Server
Sodexo Dining
Mount Pleasant, IA
03.2020 - 04.2022
- Served food and beverages promptly with focused attention to customer needs
- Worked with a POS system to place orders, manage bills, and handle complimentary items
- Supervised set up of banquet food stations and coordinated service to multiple dining areas
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness
- Maintained clean and organized dining areas to uphold restaurant hygiene standards
Education
Bachelor Of Science - Business Management And Finance
Iowa Wesleyan University
Mount Pleasant, IA05-2023
Master of Science - Science & Technology Management
Lindsey Wilson College
Columbia, KY05-2026
Skills
- Social Media Content Creation
- Event Coordination
- Interpersonal Communication
- Intercultural Competence
- Proficient in data collection
- Punctuality and Work Ethic
Languages
English
Native or Bilingual
Nepali
Native or Bilingual
Hindi
Limited Working
Timeline
Account Executive
Perspective Development
09.2023 - 01.2024
Career Development, Internships, Service Learning, Iowa Wesleyan University
03.2023 - 05.2023
Server
Sodexo Dining
03.2020 - 04.2022
Bachelor Of Science - Business Management And Finance
Iowa Wesleyan University
Master of Science - Science & Technology Management
Lindsey Wilson College