Christina Patterson
Smithsburg,MD
Summary
Content professional with keen eye for detail and proven track record in crafting impactful content strategies. Extensive experience in developing, editing, and optimizing content for diverse audiences and platforms. Strong focus on team collaboration and achieving results, with flexibility to adapt to changing project needs. Highly skilled in content management systems and SEO best practices.
Overview
9
9
years of professional experience
1
1
Certificate
Work History
Control Account Manager | Project Lead
Leidos
01.2022 - 05.2024
- Strategic Project Leadership: Led the technical manuals team in the execution of complex documentation projects, aligning with client objectives and quality standards to maximize efficiency and profitability
- Cross-Functional Team Management: Managed multi-disciplinary teams, fostering collaboration and accountability to drive project success
- Client Relationship Management: Built strong client relationships through proactive communication and addressing needs, ensuring satisfaction and long-term partnerships
- Risk Mitigation: Identified and mitigated project risks, developing strategies to minimize impact on timelines and deliverables
- Continuous Improvement Initiatives: Championed initiatives to enhance team performance, streamline processes, and leverage emerging technologies
Marketing & Technical Communications Manager
Phoenix Mecano North America
01.2015 - 01.2022
- Cross-Cultural Campaign Development: Developed integrated marketing campaigns tailored for North America, Sweden, and Germany, driving engagement and brand loyalty
- Brand Positioning and Messaging: Crafted compelling brand narratives and messaging strategies to effectively communicate the company's value proposition
- Multi-Channel Marketing Execution: Implemented marketing strategies across digital, social media, email, content marketing, and traditional advertising channels
- Stakeholder Collaboration: Aligned marketing initiatives with business objectives, product launches, and sales strategies through close collaboration with cross-functional teams including engineering, product managers, national & international stakeholders
- Performance Measurement and Optimization: Implemented analytics frameworks to measure campaign effectiveness and drive ROI
- Technical Communications & Content Creation: Developed explicit, concise, and engaging content for vast range of marketing and engineering initiatives, including product documentation, user guides, blog and social media posts, landing pages and all marketing or technical documentation collateral
- Cross-Functional Team Collaboration: Excelled in collaboration & working in cross-functional teams with engineers, product managers and international stakeholders
- Quality Standards: ISO9001:2015 Internal Auditor Certification and promise to remain familiar with industry standards and regulations related to technical documentation, product safety and manufacturing standards
Education
ISO9001:2015 Internal Auditor Certification -
SAI Global Assurance
Frederick, MD01.2018
Bachelor's Degree - Applied Media & Technical Communications
PennWest Edinboro University
Edinboro, PA01.2000
Skills
- Technical writing expertise
- Content strategy development
- Data-driven decision making
- Multimedia content creation
- Email marketing campaigns
- Content management systems
- Keyword research analysis
- Technical editing
- Continuous improvement mindset
- Industry-specific terminology
- Visual communication techniques
- Instructional design principles
Timeline
Control Account Manager | Project Lead
Leidos
01.2022 - 05.2024
Marketing & Technical Communications Manager
Phoenix Mecano North America
01.2015 - 01.2022
Bachelor's Degree - Applied Media & Technical Communications
PennWest Edinboro University
- ISO 9001:2015 Internal Auditor SAI Global 2018
- Email Marketing Certification – HubSpot Academy.
- Google Ads Certification – Google.
- Mastering Google AdWords Certificate – Udemy.
- Google Analytics Individual Qualification (IQ) - Google.
- HubSpot Content Marketing Certification - HubSpot Academy.
- Marketo Certified Expert – Marketo.
- Microsoft Office Specialist (MOS) Certification
ISO9001:2015 Internal Auditor Certification -
SAI Global Assurance
Certification
- ISO 9001:2015 Internal Auditor SAI Global 2018
- Email Marketing Certification – HubSpot Academy.
- Google Ads Certification – Google.
- Mastering Google AdWords Certificate – Udemy.
- Google Analytics Individual Qualification (IQ) - Google.
- HubSpot Content Marketing Certification - HubSpot Academy.
- Marketo Certified Expert – Marketo.
- Microsoft Office Specialist (MOS) Certification
Languages
English
Native or Bilingual
Interests
- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Artificial Intelligence (AI) and Machine Learning & Robotics
- Supporting STEM education initiatives and mentorship programs
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