Summary
Overview
Work History
Education
Skills
Achievements
Service
Activities
Timeline
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Christine Ogunsanya

Bowie,MD

Summary

A Rising Medical Leader with excellent skills in patient relations and office management. Organized and accurate in managing patient flow, highly experienced using Athena Net EMR to manage over 300 patients weekly. Go-getter candidate eager to utilize analytical and research skills. Adept at event planning, media relations and social media management. Excellent communication skills with comprehensive understanding of communications industry.

Overview

4
4
years of professional experience

Work History

Medical Receptionist

Maryland Children Health Center
06.2021 - Current
  • Coordinate patient scheduling, check-in, check-out and payments for billing.
  • Check patient insurance, demographic and health history to keep information current.
  • Process insurance claims and verifications through specialized billing software and communications with insurance-company representatives.
  • Organize paperwork such as charts and reports for office and patient needs.
  • Transcribe phone messages and relayed to appropriate personnel.
  • Enhance office productivity by handling high volume of callers per day.
  • Manage master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
  • Complete patient referrals to other medical specialists.
  • Help patients complete necessary medical forms and documentation.
  • Assist with vaccine preparation and triage.
  • Engage with pediatric patients (ages 0-17) to create a welcoming and supportive environment during their visits.
  • Distribute treats, including candy and snacks, to uplift patients and enhance their overall experience.
  • Supervise and organize young patients, assisting parents with multiple children to navigate and manage their appointments effectively.

Emergency and Pediatric Department Shadow

University Of Maryland Medical Center
06.2023 - 08.2024
  • Created and reviewed intern training materials under direction of learning and development team.
  • Developed effective discharge plans for clients to help maintain positive health outcomes.
  • Discussed potential conditions, treatment plans and healthy lifestyle choice recommendations with providers.
  • Researched industry innovations and emerging treatments to improve understanding of work environment and situations encountered
  • Referred patients to medical specialists for other needed interventions.
  • Documented and discussed historical medical information, recent symptoms and current complaints of patients with medical professionals

Education

Bachelor of Science in Public Health -

The George Washington University
Washington, DC
05.2027

High School Diploma -

St. John’s College High School
Washington D.C.
05.2023

Skills

  • Medical Report Preparation
  • Electronic Medical Record
  • Patient Callbacks
  • Medical Records Management
  • Front Desk Operations
  • Critical Thinking
  • Telephone Etiquette
  • Proficient Writing
  • Organization
  • Leadership
  • Team Communication
  • Powerpoint
  • Digital Media
  • Online Presence Monitoring
  • Social Media Management
  • Digital Content Development

Achievements

  • The SAN Miguel Febres Cordero Award | 2022
  • Certificate of Excellence Achievement with Distinction |2022
  • Spanish Honor Society | 2021-2023
  • Archbishop Hannan Chapter of National Honor Society | 2020-2023

Service

Medical Mission Staff 

| Summer 2021, Summer 2022, December 2024

  • Assisted with special events or programs in Iperu, Nigeria.
  • Maintained clean, neat and operational facilities to serve programs' needs.
  • Supported engaging, fun and smooth-running events by helping with organization and planning before events.
  • Coordinated food, clothing and household items for disadvantaged individuals and families.
  • Engaged in community outreach to aid program mission centered on community support and enrichment.
  • Distributed hygiene products and school supplies to disadvantaged children (ages 1-15), fostering better health and educational opportunities.
  • Administered prescribed medications to patients ranging from infants to the elderly (ages 0-80), ensuring accuracy and adherence to dosage instructions.
  • Conducted triage and recorded blood pressure measurements for hundreds of patients, documenting findings and reporting critical information to healthcare providers.
  • Coordinated patient flow to ensure efficient and seamless delivery of general primary care services in a high-demand setting.


Motherless Babies Home Annual Giveback Volunteer 

| December 2019, December 2023

  • Brought a trained support dog to entertain and comfort children, creating a joyful and engaging environment.
  • Played interactive games with the children to encourage bonding, laughter, and social development.
  • Distributed prepared meals, school supplies, hygiene products, toys, and clothing to support the children's basic needs.
  • Organized and supervised children during playtime and distribution activities to ensure order and fairness.
  • Fostered a positive and caring atmosphere by engaging with children individually and as a group.


Activities

Emergency and Pediatric Department Shadow at University of Maryland Medical Center  

Summer 2023, Summer 2024

  • Prepared and reviewed intern training materials under direction of learning and development team.
  • Developed effective discharge plans for clients to help maintain positive health outcomes.
  • Discussed potential conditions, treatment plans and healthy lifestyle choice recommendations with providers.
  • Researched industry innovations and emerging treatments to improve understanding of work environment and situations encountered.
  • Referred patients to medical specialists for other needed interventions.
  • Documented and discussed historical medical information, recent symptoms and current complaints of patients with medical professionals.


Pediatric Department Volunteer at University of Maryland Medical Center

| Summer 2024 - Current

  • Assist patients and visitors with directions and general inquiries, ensuring a welcoming and supportive environment.
  • Deliver meals, snacks, and water to patients, promoting their comfort and care.
  • Support nursing staff by restocking supplies, organizing materials, and maintaining cleanliness in patient areas.
  • Provide companionship to patients by engaging in conversation, reading, or other activities to enhance their emotional well-being.
  • Transport patients in wheelchairs to and from designated playrooms, ensuring their safety and comfort.
  • Participate in organizing and distributing hygiene products, blankets, and other essentials to patients in need.
  • Observe patient confidentiality and adhered to hospital policies and safety protocols.


Timeline

Emergency and Pediatric Department Shadow

University Of Maryland Medical Center
06.2023 - 08.2024

Medical Receptionist

Maryland Children Health Center
06.2021 - Current

Bachelor of Science in Public Health -

The George Washington University

High School Diploma -

St. John’s College High School
Christine Ogunsanya