Dynamic professional with a proven track record in enhancing customer satisfaction and streamlining operations across various roles. Excelled in financial management and customer service, achieving significant client retention and referrals. Skilled in Microsoft Office and adept at operating production equipment, consistently delivering results beyond employer expectations. Reputable Technician with several years of hands-on experience monitoring and servicing systems and troubleshooting equipment. Analytical and logical team player recognized for handling tasks quickly and accurately. Comfortable working independently without supervision.
Managed day-to-day business operations.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Consulted with customers to assess needs and propose optimal solutions.
Take photos requested by clients specifications for weddings, funerals, photo shoots and other events
Cook pizzas and other food products according to customers specifications.
Stock the store with food and supplies
Handled production line documentation for waste, downtime and output.
Make sure dishes are washed throughout the shift
Enhanced customer satisfaction by addressing and resolving issues in a timely manner.
Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Responded to customer calls and emails to answer questions about products and services.
Responded to customer needs through competent customer service and prompt problem-solving.
Drain old oil and replace it with new oil
Make sure shop was maintained and kept clean
Developed rapport with customers, fostering long-term relationships and repeat business.
Resolved concerns with products or services to help with retention and drive sales.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
Financial report production
Equipment maintenance
Typing 55 WPM
Customer Service
Microsoft Office
Production Equipment Operation
Preventive maintenance
Customer engagement
Data entry
Technical support
Effective communication
Problem solving