Christopher Contreras
Towson
Summary
Highly competent Project Consultant with significant experience in managing large scale projects, implementing strategic plans and delivering results on time. Strengths include strong analytical skills, problem-solving abilities, and adept communication. Previous work has led to enhanced operational efficiency, successful project management, and improved client satisfaction.
Overview
4
4
years of professional experience
Work History
Project Consultant
American Custom Contractors
Rockville
11.2024 - Current
- Quickly assess and evaluate the exterior of homes and be able to have different solutions ready to present to homeowners
- Successfully close sales on a 1 call basis
- Present to homeowners and educate them on products, scope of work and different financing options
- Successfully coordinate installation dates with homeowners
Retail Sales Manager
T-Mobile
Germantown
01.2024 - 11.2024
- Lead a team of 7 sales associates, focusing on training, development, and performance management to exceed sales goals and enhance customer experience.
- Develop and implement sales strategies that resulted in an increase in store revenue and improved customer satisfaction scores.
- Oversee inventory management, including stock replenishment and order placement, Monitor and analyze sales metrics to identify trends, make data-driven decisions, and adjust strategies to align with company objectives.
Retail Sales Manager
AT&T
Columbia
12.2021 - 01.2024
- Directed daily operations for the portables division, overseeing a team of 5 sales associates and ensuring achievement of sales and service goals.
- Provided exceptional customer service, addressing inquiries and resolving issues to enhance customer satisfaction and retention.
- Analyzed sales performance data and market trends to adjust strategies and improve store profitability.
Skills
- Microsoft Teams
- Scope management
- Customer relationship management
- 1 Call Close Success
Languages
Bilingual
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Project Consultant
American Custom Contractors
11.2024 - Current
Retail Sales Manager
T-Mobile
01.2024 - 11.2024
Retail Sales Manager
AT&T
12.2021 - 01.2024