Summary
Overview
Work History
Education
Skills
Timeline
Licenses
Generic

Christopher Makle

Waldorf

Summary

Dynamic Utility Technician with extensive experience at WSSC, excelling in groundwater monitoring and hazardous materials handling. Proven ability to enhance system efficiency and customer satisfaction through effective communication and problem resolution. Skilled in operating heavy equipment and implementing safety procedures, ensuring compliance and operational excellence in all tasks.

Overview

2026
2026
years of professional experience

Work History

Utility Technician/Heavy Equipment Operator

WSSC
2015 - Current
  • Manually operated water utility filters, pumps, valves, sludge systems and chemical feed systems.
  • Monitored system operations to improve effectiveness, efficiency and regulatory compliance.
  • Answered public questions, concerns and complaints and documented resolution of problems.
  • Monitored above ground oil and water separators to avoid discharge of contaminated water into sewers and ground.
  • Excellent organizational and multi-tasking skills
  • Observed operation of water pumps, electric motors and chemical feed machines by reading various charts, graphs, gauges and meters.
  • Used hands or valve operating machines to open and close main valves to perform water main extensions or repairs.
  • Checked for leaks or damage to identify and report potential issues affecting service quality or billing accuracy.
  • Utilize GPS technology to locate customers accurately and avoid delays.
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
  • Completed diligent equipment inspections, repairs, and maintenance actions to prolong life of each piece of machinery.
  • Operated range of heavy equipment on regular basis with advanced skill.
  • Assessed work sites daily for potential hazards.
  • Loaded and unloaded construction materials on site.
  • Operated heavy equipment to move large quantities of dirt and debris.
  • Provided technical assistance to other workers on job site.
  • Inspected and maintained heavy equipment used in construction projects.
  • Trained coworkers on standard operating procedures and how to utilize heavy equipment during service calls.

Lead Nighttime Custodian

PGCPS
2022 - 2024
  • Checked in and stocked inventory throughout facility.
  • Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
  • Reported damages and hazardous conditions to management for further action.
  • Identified repair needs and major maintenance concerns, and escalated issues to management.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
  • Supervised supplies in inventory and submitted reorder requests.
  • Followed safety protocols and safe use of protective gear to prevent injury to self and others.
  • Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.

Nighttime Custodian

PGCPS
2015 - 2021
  • Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Moved furniture for cleaning and set up for special events.
  • Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Kept building spaces premises clean inside and outside.
  • Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
  • Followed safety protocols and safe use of protective gear to prevent injury to self and others.
  • Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.

Education

High School Diploma -

Gwynn Park High School
Brandywine, MD

Skills

  • Site assessment
  • Safety procedures
  • Policy and procedure implementation
  • Groundwater monitoring
  • Wastewater treatment
  • Customer service
  • Water quality regulations
  • Hazardous materials handling
  • Equipment operation

Timeline

Utility Technician/Heavy Equipment Operator

WSSC
2015 - Current

Lead Nighttime Custodian

PGCPS
2022 - 2024

Nighttime Custodian

PGCPS
2015 - 2021

High School Diploma -

Gwynn Park High School

Licenses

  • MDE Water Operator License
  • A Class- Commercial Driver's License (CDL)
  • WSSC Operator Permit: E3-E4
  • Certificate of Boiler Operations

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Christopher Makle