Proficient Sales Manager known for optimizing sales performance and resolving customer issues. Committed to leveraging sales expertise and team leadership skills to drive growth and enhance customer relationships.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sales Manager
Ashley furniture
Catonsville
09.2023 - 05.2025
was responsible for opening and closing the store
daily and weekly meetings and performance reviews with salespeople
Supported recruitment process by screening candidates and conducting interviews for sales staff positions.
was responsible and accountable for daily and monthly sales goals and targets, personally approving sales discounts and tracking profit margin on each sale
mentoring new sales people
Sales Associate
Bobs Discount furniture
Columbia
01.2018 - 09.2023
met and exceeded sales goals on weekly and monthly basis (was #2 in sales volume and one of only 2 salespeople to reach over million dollars in volume for 2019)
worked with clients to ensure collaboration with styles and home decor with customer preferences
Maintained product knowledge on various furniture styles and materials.
maintained customer follow up with scheduling and problem resolution
Education
High School Diploma -
Overlea High School
Baltimore, MD
05-2017
Skills
Performance evaluation
understanding metrics and breakdown of sales numbers
resolving customer issues satisfactorilyily
Client negotiation
Accomplishments
multiple awards for delivering over a million dollars in business
one of the top performing stores during my time managing