Summary
Overview
Work History
Education
Skills
Community Service
Timeline
Generic

Christopher Upton

Catonsville

Summary

Proactive and goal-oriented professional with excellent time management, problem-solving skills, known for reliability and adaptability. Swift capacity to learn and apply new skills, committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

7
7
years of professional experience

Work History

Sales Associate

Hats in the Belfry
01.2020 - 01.2021

· Opened and closed the store.

· Prepared merchandise for sales floor by pricing or tagging.

· Rotated stock and restocked shelves to maintain product availability and store appearance

· Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

· Assisted customers in product selection, enhancing overall shopping experience.

· Developed comprehensive product knowledge, enabling effective upselling and cross-selling.

· Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

· Used in-store system to locate inventory and place special orders for customers.

· Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.

· Processed transactions accurately and efficiently using point-of-sale systems.

· Resolved customer inquiries and complaints promptly, ensuring satisfaction and loyalty.

· Managed returns, exchanges and refunds in accordance with store policy.

· Built relationships with customers to encourage repeat business.

· Answered customer questions about sizing, accessories, and merchandise care.

· Educated clients on current promotional offerings and products using persuasive selling tactics.

  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

Frozen and Dairy stocker

Harris teeter
03.2019 - 01.2020
  • Implemented best practices for inventory management to reduce waste. through careful monitoring of expiration dates and rotation practices.
  • Stocked dairy and frozen food products to ensure optimal inventory levels and product freshness.
  • Maintained high safety standards by complying with guidelines for dairy storage and handling procedures.
  • Assisted in maintaining cleanliness and organization of dairy and frozen food section displays.
  • Assisted customers with product inquiries, resulting in increased customer satisfaction.
  • Maintained effective team member communication.

Referee

Soccer Association of Columbia
01.2014 - 01.2015
  • Managed game time effectively, coordinating stoppages and substitutions seamlessly.
  • Conducted pre-game inspections of fields and equipment, ensuring optimal playing conditions.
  • Mediated disputes between players and coaches, maintaining a fair playing environment.
  • Promoted good sportsmanship among players.
  • Provided the Soccer ball and flags as well as a whistle
  • Compiled and maintained attendance rosters and game stats for accurate record-keeping.

Education

Bachelor of Science - Music Production

Full Sail University
Winter Park, FL
06.2024

Skills

  • Customer service
  • Creativity
  • Teamwork
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Reliable and punctual
  • Listening skills
  • Flexible schedule
  • Verbal/written communication
  • Retail store operations

Community Service

4H Cecile County Overnight Camp, Camp Counselor, 2014, 2018, Supervise children in daily activities as well as camp activities, Clean the campgrounds for the arrival of campers, Prepare for the camp through multiple trainings a year, Plan and execute camp activities for campers

Timeline

Sales Associate

Hats in the Belfry
01.2020 - 01.2021

Frozen and Dairy stocker

Harris teeter
03.2019 - 01.2020

Referee

Soccer Association of Columbia
01.2014 - 01.2015

Bachelor of Science - Music Production

Full Sail University
Christopher Upton