Proactive and goal-oriented professional with excellent time management, problem-solving skills, known for reliability and adaptability. Swift capacity to learn and apply new skills, committed to leveraging these qualities to drive team success and contribute to organizational growth.
· Opened and closed the store.
· Prepared merchandise for sales floor by pricing or tagging.
· Rotated stock and restocked shelves to maintain product availability and store appearance
· Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
· Assisted customers in product selection, enhancing overall shopping experience.
· Developed comprehensive product knowledge, enabling effective upselling and cross-selling.
· Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
· Used in-store system to locate inventory and place special orders for customers.
· Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
· Processed transactions accurately and efficiently using point-of-sale systems.
· Resolved customer inquiries and complaints promptly, ensuring satisfaction and loyalty.
· Managed returns, exchanges and refunds in accordance with store policy.
· Built relationships with customers to encourage repeat business.
· Answered customer questions about sizing, accessories, and merchandise care.
· Educated clients on current promotional offerings and products using persuasive selling tactics.