Chye Guasa
Contractor Regulatory Analyst
Columbia,MD
Summary
Regulatory professional with proven track record in navigating complex compliance landscapes and ensuring adherence to regulatory standards. Known for collaborative approach and commitment to achieving results, contributing effectively to team goals. Expertise in regulatory documentation and policy analysis, combined with adaptive mindset to meet evolving regulatory requirements.
Overview
10
10
years of professional experience
Work History
Contractor Regulatory Analyst
McCormick and Company
10.2024 - Current
- Responsible for conducting routine chemical, microbiological, and sensory testing on food products
- Prepare and submit detailed laboratory reports for review by regulatory and internal teams
- Work closely with R&D teams to support the evaluation of ingredients and formulations
- Monitor compliance with national and international food safety standards and regulations
- Manage nutritional analysis and labeling requirements for product packaging
- Track shelf stability, product expiration, and packaging interactions
- Use SAP ERP systems for materials management, quality management, and production process
- Conducted comprehensive regulatory analysis to ensure compliance with industry standards, enhancing operational effectiveness and risk mitigation.
- Developed and maintained regulatory documentation, streamlining processes to improve accuracy and accountability within the compliance framework.
- Collaborated with cross-functional teams to implement regulatory changes, driving adherence to evolving industry requirements and best practices.
- Assisted in preparing regulatory submissions, ensuring thorough documentation and adherence to submission timelines for timely approvals.
- Monitored regulatory developments and reported key insights, facilitating informed decision-making and proactive adjustments to compliance strategies.
- Interpreted regulatory rules or rule changes and communicated with others through corporate policies and procedures.
Engagement Center Specialist
Syneos Health
11.2023 - 10.2024
- Answered customer phone calls and inquiries using standard call handling procedures
- Researched information using company-provided databases and tools
- Documented all call activity and escalated high-priority issues to supervisors
- Routed calls and messages to the appropriate internal departments
- Helped maintain records and ensure compliance with company documentation standards
- Based on the role of Engagement Center Specialist at Syneos Health and the specified experience, here are 8 resume experience statements:
- Facilitated patient engagement initiatives through effective communication strategies, enhancing overall participant satisfaction and retention.
- Developed training materials and conducted workshops for new staff, driving consistent service delivery and operational efficiency.
- Collaborated with cross-functional teams to streamline processes, resulting in improved response times and increased engagement metrics.
Pharmacy Technician
Lifebridge Health
Baltimore , MD
01.2020 - 11.2023
- Prepared and labeled prescriptions under pharmacist supervision
- Assisted with maintaining stock levels of medications and supplies
- Delivered prescriptions to hospital units and nursing stations
- Communicated with patients, nurses, and insurance companies regarding medication orders
- Ensured compliance with HIPAA and hospital privacy standards
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
Sales Associate
The North Face
12.2021 - 02.2022
- Assisted customers with product selection and purchases
- Maintained store cleanliness and followed merchandising guidelines
- Supported daily sales operations and inventory checks
- Cultivated relationships with customers by providing exceptional service and tailoring solutions to their specific needs.
- Developed in-depth knowledge of product lines, effectively communicating features and benefits to drive customer engagement.
- Analyzed sales trends and customer feedback to identify opportunities for improving product offerings and sales strategies.
Pharmacy Technician
Walgreens/Rite Aid
12.2017 - 01.2020
- Supported pharmacists in processing and filling prescriptions
- Managed inventory levels and restocked medications as needed
- Assisted customers at the pharmacy counter and answered basic medication questions
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
- Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
Server
Mercy Ridge Retirement Community
11.2015 - 12.2017
- Greeted and seated residents in the dining area
- Took food and beverage orders and relayed them to the kitchen staff
- Trained newly hired hostesses on job procedures and customer service expectations
- Used point-of-sale (POS) systems to process meal orders and record transactions
- Delivered exceptional dining experiences by providing attentive service and promptly addressing resident needs and requests.
- Maintained cleanliness and organization of dining areas, ensuring a welcoming atmosphere for residents and guests.
- Collaborated with kitchen staff to accurately relay orders and accommodate special dietary requirements efficiently.
- Assisted in training new staff on dining service protocols, enhancing team performance and service quality.
Education
Bachelor of Science - Biological Sciences
Towson University
Towson, MDSkills
- Regulatory compliance
- Nutritional analysis
- Quality management
- Chemical testing
Timeline
Contractor Regulatory Analyst
McCormick and Company
10.2024 - Current
Engagement Center Specialist
Syneos Health
11.2023 - 10.2024
Sales Associate
The North Face
12.2021 - 02.2022
Pharmacy Technician
Lifebridge Health
01.2020 - 11.2023
Pharmacy Technician
Walgreens/Rite Aid
12.2017 - 01.2020
Server
Mercy Ridge Retirement Community
11.2015 - 12.2017
Bachelor of Science - Biological Sciences
Towson University