Marquette Gunter
Summary
Knowledgeable Security Officer with solid background in maintaining secure environments. Proven track record of effectively managing access control, conducting thorough patrols, and resolving security incidents promptly. Demonstrated expertise in surveillance and risk assessment, ensuring safety and security of assets and personnel.
Overview
8
8
years of professional experience
Work History
Security Officer
MedStar Health
01.2025 - Current
- Monitored access points to ensure security compliance and protect property.
- Conducted regular patrols to deter criminal activity and maintain safety.
- Responded swiftly to incidents, coordinating with local authorities as needed.
- Trained new security staff on protocols and emergency procedures.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
Front End Manager
Restaurant Depot
04.2023 - 01.2025
- Oversee inventory levels, procurement, and distribution to maintain optimal stock levels to minimize excess or shortage and reduce operational cost.
- Set high-performance expectations for employees during daily huddles, emphasizing the importance of teamwork towards achieving shared goals.
- Direct and coordinate all activities related to the checkout process, including cash transactions, credit card payments, and electronic payments and ensure that cashiers follow proper cash handling procedures, maintain accurate cash registers, and balance cash drawers at the start and end of each shift.
- Ensure compliance with all relevant safety regulations and company policies, implementing safety protocols and conducting regular audits to ensure employee knowledge.
- Trained and mentored staff, fostering a collaborative environment and enhancing team performance.
- Supervised front-end operations to ensure efficient customer service and streamlined checkout processes.
Front End Supervisor
Lowe’s
06.2017 - 04.2023
- Oversee various HR functions such as recruitment, onboarding, employee relations, performance management, compensation, benefits, and training completing I9 Forms and withholding forms according to the appropriate state.
- Collaborated with management to develop training programs, increasing employee engagement and performance.
- Provide training and development opportunities to front-end employees to enhance their skills and knowledge.
- Work to promote employee engagement and satisfaction within the organization, ensuring a positive work environment and a strong employer-employee relationship.
- Managed customer returns and exchanges efficiently, ensuring a smooth process for both customers and employees.
- Implement and enforce loss prevention measures, such as verifying returned items, checking for counterfeit currency, and addressing potential shoplifting or fraud.
Education
High School Diploma -
C.D. Hylton High School
Woodbridge, VA01-2005
Skills
- Adobe Suite Expert
- Incident reporting
- General security
- Patrol operations
- Data Entry (60 WPM)
- AWS Systems Administrator
- SEM & POS Sales Systems
- Conflict de-escalation
- Visitor tracking
Attributes
- Working expert knowledge of Microsoft Suite (Teams Outlook, Excel, PowerPoint, and SharePoint)
- Resourceful and dependable equipped with the knowledge to ensure client satisfaction.
- Detailed-oriented and attentive to client matters.
- 10+ years of customer service management supporting private sector companies.
- ITT Technical Institute 2010 (transcript college credits)
Timeline
Security Officer
MedStar Health
01.2025 - Current
Front End Manager
Restaurant Depot
04.2023 - 01.2025
Front End Supervisor
Lowe’s
06.2017 - 04.2023
High School Diploma -
C.D. Hylton High School
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