Cierra Washington
NANJEMOY
Summary
Dynamic Assistant Manager at Popeyes Louisiana Chicken with a proven track record in enhancing customer service and operational efficiency. Skilled in team leadership and staff training, I successfully optimized employee schedules, improving service delivery during peak hours. Adept at problem-solving and conflict resolution, I foster a motivated team environment that drives results.
Overview
19
19
years of professional experience
Work History
Assistant Manager
Popeyes Louisiana Chicken
09.2007 - 08.2026
- Assisted in managing daily operations to ensure efficient service delivery.
- Trained new team members on customer service protocols and operational procedures.
- Monitored inventory levels and coordinated restocking efforts to minimize shortages.
- Developed employee schedules to optimize staffing based on peak hours and demand.
Education
High School Diploma -
Lackey High School
Indian Head, MD06.2003
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Time management
- Customer relations
- Team motivation
- Staff training and development
- Staff supervision
- Task delegation
- Goal setting
- Staff management
- Workload management
- Conflict resolution
- Retail operations
- Team building
- Employee scheduling
- Operations management
- Customer rapport
Timeline
Assistant Manager
Popeyes Louisiana Chicken
09.2007 - 08.2026
High School Diploma -
Lackey High School