Cindy Garcia

Pharmacy Technician

Safeway/Albertons company

Hyattsville

11.2022 - Current

Managed customer accounts and updated information in the database.
Assisted customers in both English and Spanish to resolve inquiries efficiently.
Provided product information and recommendations based on customer needs.
Collaborated with team members to improve service processes.
Provided bilingual support to customers via phone and chat channels.
Assisted customers with inquiries about products and services in English and Spanish.
Assisted in setting priorities for project deliverables and team responsibilities.
Maintained cleanliness and organization of work area.
Processed prescription orders accurately and efficiently for customer fulfillment.
Maintained inventory levels by restocking medications and supplies promptly.
Provided exceptional customer service by answering inquiries and resolving concerns.
Operated pharmacy software to manage prescription records and patient information.
Educated customers on medication usage and potential side effects effectively.
Collaborated with healthcare professionals to ensure proper medication management.
Teamed with peers, technicians and pharmacists to prioritize and complete orders.
Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
Processed customer transactions using point-of-sale systems efficiently.
Handled cash, credit, and debit transactions accurately at register.
Accepted cash and credit card payments, issued receipts and provided change.
Completed day-to-day duties accurately and efficiently.