Cindy Quach
Silver Spring
Summary
Vietnamese/English bilingual student with strong interpersonal skills and a quick grasp of objectives. Skilled in law enforcement protocols and community engagement, utilizing critical thinking and observational skills to maintain safety and order. Knowledge of legal procedures and effective communication techniques, ensuring seamless teamwork and operational efficiency.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Police Cadet
Montgomery Police Department
01.2024 - Current
- Filed records and provided recordkeeping duties.
- Stayed current with evolving law enforcement trends, attending ongoing professional development courses to enhance skills and knowledge applicable to a future career as a police officer.
- Assisted in the maintenance of police facilities and vehicles.
- Completed comprehensive training programs in firearms proficiency, defensive tactics, legal procedures, and physical fitness standards.
Server/Hostess Manager
Bonchon
07.2022 - Current
- Memorize menu items and specials in order to give customers recommendations to guest
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Managed and motivated employees to be productive and engaged in work.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
CNA Intern
Holy Cross
02.2022 - Current
- Ensured the accurate, timely flow of information by maintaining thorough patient records and updating the healthcare team on patients' status
- Translated efficiently for patients who spoke Vietnameses
- Complied with HIPAA standards in all patient documentation and interactions
- Worked With Cardiac, Pediatric, and Mother-Baby patients
Education
Associate of Arts - Criminal Justice
Montgomery College
Rockville, MD06-2025
High School Diploma -
Paint Branch High School
Burtonsville, MD06-2023
Skills
- Physical fitness
- Answering calls
- Integrity and honesty
- Self-defense techniques
- Report writing
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
Certification
- Certified Nursing Assistant, Maryland Board Of Nursing, 06/06/22
- CPR Certified, American Heart Association, 03/29/22
Languages
Vietnamese
Native or Bilingual
Timeline
Police Cadet
Montgomery Police Department
01.2024 - Current
Server/Hostess Manager
Bonchon
07.2022 - Current
CNA Intern
Holy Cross
02.2022 - Current
Associate of Arts - Criminal Justice
Montgomery College
High School Diploma -
Paint Branch High School
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