Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Claire McDonald

Germantown

Summary

Dynamic and dedicated professional with experience at Trader Joe's, excelling in customer service and teamwork. Proven ability to enhance team productivity and train new members. Strong leadership and problem-solving skills, accompanied by a commitment to efficiency and integrity. Recognized for improving customer satisfaction through effective communication and a positive work environment.

Overview

4
4
years of professional experience

Work History

Crew Member

Trader Joe's
08.2023 - Current
  • Improved customer satisfaction by providing friendly and efficient service.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Assisted other team members to achieve goals.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Became familiar with products to answer questions and make suggestions.
  • Stocked shelves to organize aisles in assigned department.
  • Lead Meat and seafood section (Nov. 2024-now).

Lifeguard

RSV
07.2021 - 08.2023
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Monitored safety of guests in and around swimming pool.
  • Provided friendly customer service to guests and addressed concerns.

Education

Northwest High School
Germantown, MD

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Problem-solving
  • Integrity and honesty
  • Leadership qualities
  • Heavy lifting
  • Safety

Accomplishments

  • Section leader of meat and seafood
  • WOW customer experience recognition

Timeline

Crew Member

Trader Joe's
08.2023 - Current

Lifeguard

RSV
07.2021 - 08.2023

Northwest High School

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Claire McDonald