Clarissa Lloyd
Columbia
Summary
Highly skilled and enthusiastic professional with more than 7 years of experience in healthcare administration. Professional with substantial experience in nursing leadership, bringing strong emphasis on patient care, staff development, and operational efficiency. Adept at fostering collaborative team environments and adaptable to changing healthcare needs. Proficient in clinical management, regulatory compliance, and strategic planning, ensuring optimal outcomes and high standards. Known for exceptional communication, problem-solving abilities, and unwavering reliability.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Assistant Director of Nursing
Ridgeway Rehab Center
01.2024 - Current
- Led nursing team in delivering high-quality patient care and ensuring compliance with healthcare regulations.
- Developed and implemented training programs for nursing staff to enhance clinical skills and improve patient outcomes.
- Collaborated with interdisciplinary teams to streamline patient care processes and optimize resource allocation.
- Evaluated and enhanced nursing performance through targeted interventions.
- Mentored new nursing staff to ensure a skilled and effective team.
- Evaluated patient feedback and satisfaction surveys to inform quality improvement initiatives within the nursing department.
- Enhanced operational efficiency in the nursing unit.
- Advocated for patients' needs by coordinating care plans that involve family members and various healthcare providers.
- Participated in management team meetings to discuss resident status, census changes, and resident complaints or concerns.
- Collaborated with staff, management, and external groups to coordinate patient care.
- Performed rounds to observe care and interview staff, residents, and families.
- Oversaw nursing schedules and budgets, optimizing processes for cost efficiency.
- Collaborated with interdisciplinary teams to develop efficient care strategies tailored to individual patient needs.
- Ensured compliance with state and federal nursing regulations to support accreditation efforts.
- Mentored new nurses in clinical practice and procedures, fostering a supportive learning environment.
- Assisted in developing policies and procedures for safe medication administration, minimizing errors within the department.
- Served as a role model for nursing staff by demonstrating exceptional clinical skills, ethical behavior, and commitment to continuous learning.
- Enhanced staff performance through regular training sessions and professional development opportunities.
- Coordinated with physicians on complex cases, ensuring seamless communication among healthcare professionals involved in patient care.
- Promoted a culture of teamwork by encouraging open communication among staff members and facilitating collaboration across departments.
- Optimized staffing levels to maintain an appropriate nurse-to-patient ratio, promoting quality of care without exceeding budget constraints.
- Evaluated staff performance regularly, providing feedback and guidance for improvement when necessary.
- Established and monitored infection control programs to provide safe, sanitary environment to prevent transmission of disease and infection.
- Participated in quality improvement initiatives aimed at enhancing overall service delivery within the facility.
- Implemented infection control measures, reducing hospital-acquired infections significantly over time.
- Identified department issues to recommend corrective actions.
- Played a key role in attaining high patient satisfaction scores by consistently delivering compassionate care and addressing concerns promptly.
- Developed comprehensive care plans for patients, ensuring optimal health outcomes and patient satisfaction.
- Developed positive employee relations, incentives, and recognition programs to promote teamwork and mutual respect.
- Established new policies and updated existing policies to improve standard of care for patients.
- Ensured adherence to safety guidelines for both patients and staff members during all aspects of clinical operations.
- Established strong relationships with community partners to expand access to healthcare services beyond facility walls.
- Improved patient care by implementing evidence-based nursing practices and protocols.
- Provided educational resources on disease prevention and health maintenance topics to help patients make informed decisions about their care.
- Planned and assigned workload to Number-person nursing staff to direct patient care.
- Prepared and reviewed infection control surveillance reports to identify trends and develop effective actions to control and prevent infections.
- Influenced positive change within the organization by championing innovative ideas that led to better patient outcomes.
- Monitored and evaluated nursing staff performance, providing feedback and guidance to support standards of care.
- Built and maintained positive working relationships with physicians and staff to support seamless healthcare operations.
- Worked closely administration to develop and implement best practices to improve patient outcomes.
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Communicated with patients, ensuring that medical information was kept private.
- Discussed medical histories with patients in effort to provide most effective medical advice.
- Spearheaded and implemented new projects to expand scope of engagement.
- Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
Licensed Practical Nurse Supervisor
Lorien
12.2016 - 01.2024
- Skilled/rehabilitation Nursing
- LTC Nursing
- Supervised nursing staff, ensuring adherence to care protocols and quality standards.
- Developed and implemented training programs for new LPNs, enhancing onboarding efficiency.
- Coordinated patient care plans with interdisciplinary teams, improving communication and service delivery.
- Conducted performance evaluations, providing constructive feedback to promote professional growth.
- Streamlined documentation processes using electronic health records systems for improved accuracy.
- Monitored compliance with state regulations and organizational policies to maintain high safety standards.
- Facilitated team meetings to address concerns, share updates, and foster collaborative work environment.
- Resolved conflicts among staff effectively, promoting a positive workplace culture and morale improvement.
- Evaluated emerging trends in nursing practice to continuously update knowledge base, skills, and best practices within the supervisory role.
- Reduced instances of medication errors by implementing strict protocols for double-checking dosages and potential interactions.
- Developed individualized care plans to address each patient''s specific needs, promoting overall well-being and recovery.
- Increased efficiency in daily operations by delegating tasks to LPNs based on their skill sets and competencies.
- Provided compassionate support to patients and their families during difficult times, serving as a key resource in addressing concerns or questions about the treatment process.
- Maintained medication room in full compliance with government and facility requirements.
- Ensured proper documentation of all nursing activities for accurate record-keeping and compliance with regulations.
- Evaluated and improved team member performance through coaching and training.
- Coordinated with other departments within the healthcare facility to ensure a seamless continuum of care for patients by addressing any gaps or barriers in service delivery.
- Maintained high standards of safety by regularly inspecting equipment, supplies, and facilities for cleanliness and functionality.
- Streamlined communication between interdisciplinary teams to provide a consistent level of care for patients.
- Promoted a positive work environment through effective conflict resolution strategies among nursing staff members when necessary.
- Collaborated with healthcare providers to develop appropriate discharge plans that ensured continuity of care after leaving the facility.
- Conducted regular audits on patient files, ensuring all documentation was up-to-date and compliant with state and federal regulations.
- Facilitated seamless shift transitions by establishing clear handoff procedures between incoming and outgoing nursing staff members.
- Oversaw medication passes and all direct patient care.
- Implemented quality improvement initiatives that led to increased levels of patient satisfaction with their overall care experience at the facility.
- Scheduled staff and delegated work assignments.
- Provided ongoing mentorship to LPNs through one-on-one meetings, constructive feedback, and professional development opportunities.
- Helped to develop, improve and implement nursing policies and procedures.
- Administered medications and injections to patients.
- Monitored patient health conditions to report changes to assigned physician.
- Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
- Reviewed patient history to verify conditions and current medications.
- Delivered emotional support to patients and families during challenging times.
- Responded to patient requests with appropriate clinical and personal assistance.
- Provided patient education on health care issues and prescribed medications.
- Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
- Evaluated patient histories, complaints, and current symptoms.
- Clearly and thoroughly explained diagnoses, treatment options and procedures to patients and loved ones, checking in to verify understanding.
- Took samples to complete diagnostic and routine assessment tests.
- Coordinated patient transfers to other facilities.
- Helped patients complete bathing, dressing and eating.
- Helped long-term care residents with bathing, dressing, feeding, and other daily living activities.
- Provided diagnosis information, treatment possibilities, disease management tips and wound care advice to patients, loved ones and caregivers.
- Developed and implemented individualized patient care plans.
- Supported diagnoses by taking blood samples from patients for laboratory testing.
- Circulated assigned floor to measure and record patients' fluid and food levels, implementing measures to promote healthy intake and output as necessary.
Education
Associates - undefined
Howard Community College
Columbia, MD05.2013
Skills
- Attention to detail
- Communication Skills
- Employee training
- Performance improvement
- Task prioritization
- Nursing management
- Clinical leadership
- Patient education
- Clinical assessment
- Quality improvement
- Staff evaluation
- Multidisciplinary team collaboration
- Healthcare administration
- Shift scheduling
- Long-term care
- Interdisciplinary collaboration
- Clinical documentation
- Public speaking
- Nurse education and training
- Leadership and guidance
- Strong work ethic
- Policies compliance enforcement
- Effective multitasking
- HIPAA regulations
- Critical thinking
- Direct patient care
- Verbal and written communication
- Relationship building
- Disease control
- Nursing ethics
- Family support
- Nursing staff supervision
- Documentation and reporting
- Goal planning
- Risk management
- Discharge and transfer procedures
- Hospital admissions
- Performance evaluations
- Policy development
- First aid and CPR
- Quality improvement initiatives
- HIPAA guidelines
- Medication dispensing
- Teamwork and collaboration
- Problem-solving
- Time management
Certification
- Licensed Practical Nurse- 7 years
- Certification in Infection Control
- CPR certified
Timeline
Assistant Director of Nursing
Ridgeway Rehab Center
01.2024 - Current
Licensed Practical Nurse Supervisor
Lorien
12.2016 - 01.2024
Associates - undefined
Howard Community College
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