Clinton Gomes
Hyattsville
Summary
Resourceful professional in specialized and tactical operations leadership, known for high productivity and efficient task completion. Possess key skills in strategic planning, crisis management, and team leadership. Excel in critical thinking, communication, and adaptability, ensuring successful mission outcomes through effective problem-solving and collaboration.
Overview
6
6
years of professional experience
Work History
Trainee Officer
The Christian Co-operative Credit Union Ltd.
Dhaka
01.2021 - 07.2022
- Executed daily opening and closing procedures for register area.
- Continually evaluated processes for improvement opportunities and implemented changes accordingly.
- Assisted with training new cashiers and customer service team members to increase speed of onboarding.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
Operations Supervisor, Audit
Fintake BD Ltd.
Banani
12.2018 - 07.2021
- Identified opportunities for process improvement through analysis of existing systems and procedures.
- Identified potential fraud risks through analysis of financial statements and other data sources.
- Investigated reported incidents involving potential fraud or misappropriation of funds.
- Conducted detailed analyses of accounting transactions to identify discrepancies or irregularities.
Business Development Executive
My Out Source Ltd.
Gulshan
01.2017 - 01.2018
- Established comprehensive documentation of processes to ensure compliance with company policies.
- Maintained up-to-date knowledge of organizational strategies to align business processes.
- Managed customer database within CRM, supporting sales and marketing initiatives.
Sales Executive
Aarong
Farmgate
01.2016 - 12.2016
- Developed and implemented sales strategies to meet customer needs and increase revenue.
- Resolved customer complaints in a timely manner while providing excellent customer service.
- Implemented processes for cross-selling products or services based on customer needs.
- Contacted current and potential clients to promote products and services.
Education
Master of Science - Information Technology
Washington University Of Science & Technology
Alexandria, VA03-2025
BBA - Finance
Atish Dipankar University Of Science & Technology
Plot#209, Dhaka-1230, Bangladesh12-2015
HSC(Higher Secondary Certificate - Business Studies
Mohammadpur Model School & Collage
Gaznabi Road, College Gate, Dhaka 1207, BangladeshSkills
- Data analysis
- Project management
- Financial analysis
- Customer service
- Process improvement
- Team building
Languages
English
Professional
Spanish
Limited
Hindi
Limited
Timeline
Trainee Officer
The Christian Co-operative Credit Union Ltd.
01.2021 - 07.2022
Operations Supervisor, Audit
Fintake BD Ltd.
12.2018 - 07.2021
Business Development Executive
My Out Source Ltd.
01.2017 - 01.2018
Sales Executive
Aarong
01.2016 - 12.2016
Master of Science - Information Technology
Washington University Of Science & Technology
BBA - Finance
Atish Dipankar University Of Science & Technology
HSC(Higher Secondary Certificate - Business Studies
Mohammadpur Model School & Collage
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