Summary
Overview
Work History
Education
Skills
Timeline
Generic

Codi Malott

Columbia

Summary

Dynamic Executive Assistant at Topline LLC, adept at enhancing productivity through resourceful problem-solving and exceptional customer service. Successfully streamlined operations and led projects, fostering teamwork and collaboration. Known for creating a welcoming atmosphere while managing multiple tasks efficiently, ensuring high-quality service and client satisfaction.

Overview

4
4
years of professional experience

Work History

Executive Assistant

Topline LLC
05.2021 - Current
  • Screened calls and emails and responded accordingly to support executive correspondence.
  • Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
  • Led staff and vendors in providing high level of service for owner and guests.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
  • Promoted team productivity by keeping supplies organized and well-stocked.
  • Screened personal and business calls and directed to appropriate party.
  • Worked with senior management to initiate new projects and assist in various processes.
  • Completed final touches for projects such as images sizes and font selection.
  • Conceptualized creative designs for print materials, banners, and signs.
  • Employed design fundamentals when selecting typography, composition, layout, and color in design work.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Displayed friendly, outgoing, and energetic behavior to create warm, fun atmosphere for guests.
  • Fielded customer complaints and notified managers.
  • Recommended products and services to customers based on personalized needs.
  • Maintained clean, organized environments for presentable front-of-house areas.
  • Retained knowledge of promotions, products and services for informative customer advice.
  • Managed multiple tasks simultaneously and completed all assigned duties each shift.

Education

Woodlawn Highschool
Baltimore, MD

Oakland Mills High School
Columbia, MD

Skills

  • Strong problem solver
  • Customer service
  • Resourceful
  • Conflict resolution
  • Friendly and outgoing
  • Problem-solving
  • Verbal and written communication
  • Customer assistance
  • Teamwork and collaboration
  • Strong interpersonal skills

Timeline

Executive Assistant

Topline LLC
05.2021 - Current

Woodlawn Highschool

Oakland Mills High School
Codi Malott