Cole Goodwin
Catonsville
Summary
Hardworking and enthusiastic over multiple customer service and teamwork based fields, trained in every facet of successful work. Stays on top of current and expected demands, quickly realigning tasks to handle needs. Dedicated to first-rate communication and team success.
Overview
4
4
years of professional experience
Work History
Kitchen Assistant
Culinary Craft Workshop
03.2022 - 02.2025
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Collaborated with team members to ensure smooth workflow during peak hours.
- Cleaned and organized kitchen stations to promote team efficiency.
- Enhanced kitchen efficiency by maintaining clean and organized workstations.
- Responsible for cleaning of grease trap.
- Streamlined dishwashing processes, enabling a faster turnaround time for serving customers.
- Developed strong communication skills by coordinating effectively with front-of-house staff during busy shifts.
- Back of the house responsibilities, ex: rolling silverware.
Catering Server
Table Field Catering
02.2021 - 03.2022
- Coordinated event setups, ensuring optimal arrangement of tables and dining equipment.
- Delivered exceptional service during high-volume events, enhancing guest experience and satisfaction.
- Assisted in menu planning and execution, aligning food presentation with client expectations.
- Managed inventory of catering supplies, maintaining stock levels for seamless operations.
- Trained new staff on service protocols and best practices to ensure consistent quality delivery.
- Collaborated with kitchen staff to synchronize timing of food service with event schedules.
- Handled customer inquiries and requests promptly, fostering positive client relationships.
- Assisted in event setup and teardown, ensuring a smooth transition between functions.
- Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
- Demonstrated flexibility in adapting to last-minute changes in menu items, guest count, or event timeline to maintain a high level of service quality.
- Loaded and unloaded tableware, catering supplies and meals to and from catering vehicles to comply with catering logistics.
- Maintained a clean and organized work environment, ensuring compliance with health and safety regulations.
- Arranged linens and table settings according to seating plan and event theme.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Utilized proper food handling techniques to establish safety and quality of food served.
- Maintained tidy and organized dining room, kitchen and serving stations to comply with cleanliness standards.
- Wrapped silverware and folded napkins according to standard procedures or in requested arrangements.
- Increased customer satisfaction by addressing dietary restrictions and providing alternative options when needed.
- Set up banquet tables and chairs based on event requirements.
Junior Camp Counselor
Club SciKidz
06.2021 - 08.2021
- Monitored inventory of supplies needed for daily activities ensuring we were well-prepared for upcoming sessions without running out of resources mid-season unexpectedly.
- Supervised daily camp activities, ensuring safety and engagement for all participants.
- Developed and implemented creative programming to enhance campers' experiences and skill development.
- Facilitated group discussions to promote teamwork and conflict resolution among campers.
- Monitored camper behavior, providing guidance and support to foster a positive environment.
- Organized recreational activities, encouraging participation and fostering a sense of community.
- Collaborated with staff to evaluate program effectiveness and suggest improvements for future sessions.
- Maintained high levels of energy and enthusiasm throughout long days filled with various activities, ensuring consistent engagement from all participants.
- Promoted a safe and inclusive environment for all campers through effective supervision and conflict resolution strategies.
- Utilized creative problem-solving techniques when faced with challenges or unexpected situations during the camping season.
- Ensured camper safety by adhering to strict guidelines during outdoor excursions, water-based activities, and overnight stays.
- Developed strong relationships with both campers and parents by providing regular updates on individual progress and addressing any concerns.
- Participated in staff training sessions prior to each season to stay updated on best practices for working with children in a camp setting.
Education
Bachelor of Arts - American History
University of Vermont
Burlington, VT05-2027
Skills
- Chef support
- Dishwashing
- Cleaning and sanitizing
- Kitchen station organization
Timeline
Kitchen Assistant
Culinary Craft Workshop
03.2022 - 02.2025
Junior Camp Counselor
Club SciKidz
06.2021 - 08.2021
Catering Server
Table Field Catering
02.2021 - 03.2022
Bachelor of Arts - American History
University of Vermont
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