Cole Johnson
Lutherville
Summary
Reliable Cafe Attendant with background in managing day-to-day operations of busy cafes. Skilled in maintaining clean, welcoming environments, handling cash transactions accurately and providing exceptional customer service. Demonstrated ability to engage customers, resolve complaints and foster repeat business through professional demeanor and strong communication skills. Previous work experience resulted in enhanced customer satisfaction levels and improved operational efficiency. Hardworking and trustworthy individual seeking team-oriented environment. Adept in multitasking and maintaining grace and efficiency in high-pressure situations to serve customer needs, deliver exceptional service, and boost business revenues.
Overview
6
6
years of professional experience
Work History
Pool Cafe Attendant
Baltimore Country Club
Lutherville
05.2025 - 08.2025
- Prepared coffee and beverages according to customer preferences.
- Maintained cleanliness of workstations and dining areas.
- Assisted customers with menu selections and special requests.
- Operated cash register and processed customer transactions accurately.
- Stocked supplies and ingredients to ensure timely service.
- Collaborated with team members during busy service periods.
- Provided friendly service to enhance customer experience.
Lawn Care Business Owner
Myself
Lutherville
03.2019 - 08.2024
- Operated and maintained landscaping equipment to ensure optimal performance.
- Designed customized lawn care plans based on client needs and preferences.
- Scheduled appointments and communicated with clients regarding services provided.
- Monitored inventory levels of supplies and ordered materials as needed.
- Scheduled appointments with customers for lawn care services.
Education
Bachelor of Science - Cybersecurity
The University of North Carolina Wilmington
Wilmington05-2028
High School Diploma -
The Boys' Latin School of Maryland
Baltimore03-2024
Skills
- Project management
- Customer service
- Team collaboration
- Food safety
- Efficient multitasking
- Effective communication
- Sales transaction management
- Customer assistance
Accomplishments
- Honors program at UNCW
Affiliations
- Beach days
- Snowboarding
- Hunting
Timeline
Pool Cafe Attendant
Baltimore Country Club
05.2025 - 08.2025
Lawn Care Business Owner
Myself
03.2019 - 08.2024
Bachelor of Science - Cybersecurity
The University of North Carolina Wilmington
High School Diploma -
The Boys' Latin School of Maryland