Coleen Graf-Smith
Aberdeen
Summary
Dedicated Bus Attendant with a focus on student safety, effective communication, and behavior management. Proven ability to maintain a calm atmosphere during transit while ensuring adherence to safety protocols.
Overview
8
8
years of professional experience
Work History
Substitute Bus Attendant
Cecil County Public Schools
Cecil County
05.2025 - Current
- Assisted students while boarding and disembarking from school buses.
- Monitored student behavior to ensure a safe travel environment.
- Communicated effectively with students and drivers during transit.
- Maintained cleanliness of bus interiors for student comfort.
- Supported students with special needs during transportation.
- Collaborated with transportation staff to address any issues promptly.
- Followed safety protocols and policies during all bus operations.
- Reported incidents or concerns to supervisors as necessary.
- Provided excellent customer service by promptly responding to inquiries and requests.
- Ensured safety protocols were followed at all times.
- Monitored student behavior throughout the duration of each trip.
- Reminded students to follow safety rules and regulations while on board the bus.
- Welcomed students as they boarded the bus and ensured they were seated properly.
- Notified appropriate personnel about any damage done by passengers to the interior or exterior of the vehicle.
- Reported any disciplinary issues to school officials as necessary.
- Provided support to special needs students as needed.
- Promoted respectful conduct among students while on the bus among students while on the bus.
- Assisted drivers with maintaining order when entering and exiting the bus.
- Communicated with drivers regarding any changes in route or schedule.
- Informed parents and guardians of delays, detours, or other incidents that occurred during transportation.
- Organized seating arrangements for large groups of students when necessary.
- Responded quickly to any emergency situations that arose while transporting students.
- Maintained a calm atmosphere on the bus during transport.
- Assisted in loading and unloading of students onto the bus.
- Assisted disabled passengers with boarding, exiting and safely storing mobility aids.
- Cleaned buses by removing trash from interior and cleaning windows and floors.
- Advised passengers to be seated and orderly while on vehicles.
School Bus Attendant
Harford County Public Schools
Harford county
05.2018 - 11.2024
- Assisted students with special needs to board and exit the bus safely.
- Conducted regular safety checks on buses before daily routes.
- Provided first aid assistance when necessary during transportation incidents.
- Addressed student concerns and resolved conflicts promptly while on the bus.
- Greeted students as they boarded the bus and ensured that they were seated properly.
- Monitored student behavior on the bus to ensure safety of all passengers.
- Assisted special needs students in boarding and exiting from the bus safely.
- Communicated with bus drivers, teachers and guardians regarding problems or incidents impacting student riders.
Education
Some College (No Degree) -
St Mary's University
San Antonio, TXSkills
- Student supervision
- Safety protocols
- Incident reporting
- Emergency response
- First aid assistance
- Behavior management
Timeline
Substitute Bus Attendant
Cecil County Public Schools
05.2025 - Current
School Bus Attendant
Harford County Public Schools
05.2018 - 11.2024
Some College (No Degree) -
St Mary's University