Colin Kelly
Hagerstown
Summary
Dynamic leader with 8 years of retail management and 2 years of hospitality management experience with proven expertise in driving client satisfaction and sales growth. Excelled in employee coaching, enhancing team performance and customer engagement. Skilled in merchandising and sales planning, achieving significant results in sales maximization and shrinkage reduction.
Overview
9
9
years of professional experience
Work History
Assistant Store Manager
Ann Taylor Factory Store
09.2023 - Current
- Driving revenue by proactively managing the client experience
- Supporting the business strategy and adjusting to effectively reach goals
- Optimizing coverage and productivity through scheduling appropriately
- performing opening and closing procedures
- Communicate effectively with Clients, Members of Management, Business Partners, and Store Associates
Store Manager
SKECHERS Factory Outlet
08.2018 - 02.2022
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Managed inventory control, cash control, and store opening and closing procedures.
- Rotated products and displays to feature new products and promotions.
- Developed extensive product knowledge.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Completed point of sale opening and closing procedures.
Manager
G Boone's Restaurant and Event Center
02.2016 - 06.2018
- Maintained professional, organized, and safe environment for employees and patrons.
- Hired all staff to support the business opening.
- Maximized performance by monitoring daily activities and mentoring team members.
- Coordinated events, managed advertising and marketing.
- Managed social media marketing.
Education
High School Diploma -
Washington County Technical High School
Hagerstown01-2014
Skills
- Business leadership
- Recruiting, hiring, and coaching
- Relationship building and management
- Customer service and engagement
- Sales tracking and planning
- Communication
- Sales techniques
- Inventory control
Timeline
Assistant Store Manager
Ann Taylor Factory Store
09.2023 - Current
Store Manager
SKECHERS Factory Outlet
08.2018 - 02.2022
Manager
G Boone's Restaurant and Event Center
02.2016 - 06.2018
High School Diploma -
Washington County Technical High School
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