Summary
Overview
Work History
Education
Skills
Accomplishments
Digital Champion Award
Timeline
Generic

Collin Lukacsina

Denton

Summary

Dynamic Digital Personal Shopper at Walmart with a proven track record in enhancing customer experiences through informed product recommendations and efficient shopping strategies. Skilled time management and area management, I excelled in mentoring peers and adapting to fast-paced environments, consistently prioritizing customer satisfaction and operational excellence.

Overview

8
8
years of professional experience

Work History

Digital Personal Shopper

Walmart
11.2019 - Current
  • Assisted customers in selecting products based on preferences and needs.
  • Conducted product research to enhance shopping experience and provide informed recommendations.
  • Maintained up-to-date knowledge of current promotions and seasonal offerings.
  • Developed efficient shopping lists to streamline customer purchases and save time.
  • Adapted quickly to changing customer demands and preferences during peak shopping times.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Balanced multiple tasks simultaneously, prioritizing urgent requests without compromising attention to detail or overall service quality.
  • Mentored new Personal Shoppers by sharing industry knowledge and best practices, fostering a supportive team atmosphere that encouraged professional growth.
  • Developed trusted network of brand contacts, gaining insider information on upcoming trends and exclusive pieces.

Warehouse Packer

Harbor Sales
06.2017 - 08.2018
  • Packed, weighed and shipped items per customer specifications.
  • Operated tape machines, scales and label printers to package items correctly.

Education

High School Diploma -

North Caroline High School
Ridgely, MD

Skills

  • Customer service
  • Attention to detail
  • Planning and organization
  • Decision-making
  • Relationship building
  • Prioritizing orders
  • Heavy lifting
  • Multitasking
  • Managing my area
  • Time management
  • Problem-solving

Accomplishments

  • I received a Digital Champion Award twice
  • Was able to keep up the metrics for my area by collaborating with my teammates
  • Was selected for multiple Team Lead roles in the store

Digital Champion Award

The Digital Champion Award is similar to an employee of the month award but for the Online Grocery Department of the store 

Timeline

Digital Personal Shopper

Walmart
11.2019 - Current

Warehouse Packer

Harbor Sales
06.2017 - 08.2018

High School Diploma -

North Caroline High School
Collin Lukacsina