Collin Lukacsina
Denton
Summary
Dynamic Digital Personal Shopper at Walmart with a proven track record in enhancing customer experiences through informed product recommendations and efficient shopping strategies. Skilled time management and area management, I excelled in mentoring peers and adapting to fast-paced environments, consistently prioritizing customer satisfaction and operational excellence.
Overview
8
8
years of professional experience
Work History
Digital Personal Shopper
Walmart
11.2019 - Current
- Assisted customers in selecting products based on preferences and needs.
- Conducted product research to enhance shopping experience and provide informed recommendations.
- Maintained up-to-date knowledge of current promotions and seasonal offerings.
- Developed efficient shopping lists to streamline customer purchases and save time.
- Adapted quickly to changing customer demands and preferences during peak shopping times.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Balanced multiple tasks simultaneously, prioritizing urgent requests without compromising attention to detail or overall service quality.
- Mentored new Personal Shoppers by sharing industry knowledge and best practices, fostering a supportive team atmosphere that encouraged professional growth.
- Developed trusted network of brand contacts, gaining insider information on upcoming trends and exclusive pieces.
Warehouse Packer
Harbor Sales
06.2017 - 08.2018
- Packed, weighed and shipped items per customer specifications.
- Operated tape machines, scales and label printers to package items correctly.
Education
High School Diploma -
North Caroline High School
Ridgely, MDSkills
- Customer service
- Attention to detail
- Planning and organization
- Decision-making
- Relationship building
- Prioritizing orders
- Heavy lifting
- Multitasking
- Managing my area
- Time management
- Problem-solving
Accomplishments
- I received a Digital Champion Award twice
- Was able to keep up the metrics for my area by collaborating with my teammates
- Was selected for multiple Team Lead roles in the store
Digital Champion Award
The Digital Champion Award is similar to an employee of the month award but for the Online Grocery Department of the store
Timeline
Digital Personal Shopper
Walmart
11.2019 - Current
Warehouse Packer
Harbor Sales
06.2017 - 08.2018
High School Diploma -
North Caroline High School