Cono MICHAEL FAZIO
College Park
Summary
Relationship-driven sales professional with experience growing territories, developing long-term customer partnerships, and driving incremental revenue through consultative selling. Proven ability to manage a book of business, analyze account data, and build customer growth plans that increase sales above base business. Adept at using CRM, mobile tools, and modern sales technology to plan visits, track opportunities, and deliver consistent, high-value service in fast-paced field environments.
Overview
10
10
years of professional experience
Work History
Production Associate/Delivery
Chesapeake Smokehouse
Annapolis, MD
01.2026 - Current
- Efficiently packaged smoked salmon, mussels, and cod to fulfill customer orders accurately and within strict timeframes.
- Coordinated and executed product deliveries to clients throughout Annapolis and Baltimore, ensuring timely and professional service.
- Generated new business through proactive cold visits to restaurants and specialty markets, effectively communicating product offerings and building strong client relationships.
Prep Chef / Delivery & Business Development Support
MGM Roast Beef
Washington, DC
03.2025 - 11.2025
- Build and maintain trust-based customer relationships with office managers, catering coordinators, and repeat buyers to drive loyalty and repeat business.
- Support catering and account growth by identifying upsell opportunities, promoting new menu items, and connecting prospective accounts with ownership.
- Serve as a front-line customer contact, ensuring orders, service quality, and follow-up align with customer expectations.
Director of Scout Reach
Boy Scouts of America
Bethesda, MD
09.2022 - 03.2025
- Owned and managed a multi-territory portfolio across MD, DC, and VA, visiting accounts and generating new opportunities through outbound prospecting, scheduled visits, and relationship-based selling.
- Built customer growth plans for schools and community partners, identifying enrollment opportunities, budgets, and decision-makers to drive incremental revenue.
- Grew participation and revenue 300% in 2.5 years through disciplined pipeline management and consistent customer engagement.
- Used CRM to document visits, track opportunities, forecast results, and prioritize daily sales activity.
Director of Soccer Operations
DeMatha Catholic High School / Soccer Academy
Hyattsville, MD
06.2018 - 11.2021
- Managed multiple customer groups (families, athletes, vendors) while delivering consistent service and program quality.
- Oversaw logistics, scheduling, and vendor coordination for programs serving 75+ participants, maintaining operational reliability.
- Supported revenue growth through outreach, referrals, and ongoing relationship management.
Sales Travel Representative
STS Travel
Annapolis, MD
06.2016 - 05.2017
- Generated new business through high-volume outbound calls, follow-ups, and referral campaigns.
- Managed full sales cycles over phone and video, recommending tailored travel solutions based on customer budgets and timelines.
- Built repeat business by resolving issues quickly and delivering a high level of service.
Education
Bachelor of Science -
Towson University
Towson, MDSkills
- Consultative Selling
- Food Preparation
- Territory & Route Planning
- Account Management
- CRM (Salesforce-style platforms)
- Visit Planning & Documentation
- Needs Discovery
- Pipeline Development
- Relationship Management
- Customer Retention
- Competitive Awareness
- Product Positioning
- Cross-Functional Collaboration
Timeline
Production Associate/Delivery
Chesapeake Smokehouse
01.2026 - Current
Prep Chef / Delivery & Business Development Support
MGM Roast Beef
03.2025 - 11.2025
Director of Scout Reach
Boy Scouts of America
09.2022 - 03.2025
Director of Soccer Operations
DeMatha Catholic High School / Soccer Academy
06.2018 - 11.2021
Sales Travel Representative
STS Travel
06.2016 - 05.2017
Bachelor of Science -
Towson University