Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Corey Cannell

Middletown

Summary

Strategic Account Executive with proven success increasing sales and revenue through developing loyal account relationships. Articulate communicator with exceptional negotiation skills. Known for understanding customer needs and delivering effective solutions. Strong team player with a proactive approach and a dedication to achieving targets.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Corporate Recruiter

The Key
Frederick
10.2022 - Current
  • Maintained candidate pipelines for high-volume roles, ensuring a constant flow of talent.
  • Monitored applicant tracking system actions to support hiring deadlines and streamline candidate experience
  • Managed full-cycle recruiting process, from sourcing candidates to extending offers.

CLIENT SUCCESS MANAGER

Clear One Advantage
Baltimore
11.2018 - 07.2022
  • Helped clients reduce overall debt by an average of 58% through negotiating directly with creditors and litigation law firms
  • Contributed to the 12% outperformance of company sales target by identifying ways to boost current customer lifetime contract value through upselling
  • Consistently exceeded company quarterly revenue goals by 20% or more
  • Used 5 types of data analysis software, including SalesForce, InContact, and Tableau, to identify potential areas of improvement in outbound and inbound phone communication with current customers
  • Conducted call reviews and training to ensure quality and compliance with the FTC and industry standards which resulted in improvement of QC scores by 21%

BUSINESS DEVELOPMENT MANAGER

U.S. Annuity Services, LLC
Frederick
01.2017 - 07.2018
  • Managed cross-functional team charged with development and implementation of new CRM database project under budget and before timeline
  • Collaborated with supervisors to eliminate inefficiencies within CRM system, expediting the acquisition of new customers and improving existing relationships
  • Developed new marketing piece, targeting new lottery winners which resulted in response rate increase of 80%
  • Initiated, wrote, and edited the company's first manual for sales department resulting in reducing the training period by 60% for new hires
  • Evaluated competitors in terms of market share, product offering, recognizable strategies, and advertising efforts to determine strategies that led to 30% increase in efficiency

CLIENT RELATIONSHIP MANAGER- TEAM LEAD

Seneca One Finance, LLC
Baltimore
05.2010 - 01.2017
  • 2012 Salesperson Of the year- $2.2M in revenue (293% of quota)
  • Planned and coordinated excursions for high value clients which led to in person contact with clients whom were previously marked 'unable to contact' in CRM, resulting in $14.2M new revenue
  • Designed and managed new marketing initiative focused on California-based prospects in order to capitalize on new state legislation resulting in market share increase of 15%
  • Mentored newly hired sales reps resulting in a 45% increase in revenue for new hires with less than one year tenure

NATIONAL ACCOUNT MANAGER

UniFirst Corporation
Landover
03.2007 - 12.2009
  • Presented at 10+ annual facilities management conferences, enabling connections that resulted in a $78M contract with a well known national convenience store chain
  • Met with C-Level Executives and Key Decision Makers to establish a trusted/consultative relationship for acquired accounts as well as self-generated accounts
  • Increased Customer Lifetime Value (CLV) 23% by communicating proactively across multiple media platforms
  • Built deep relationships with clients to understand their specific needs and brought in $1.8M in upsells to satisfy those needs
  • Managed to convert $440K worth of business from competitors introduced through existing client referrals

Education

BS - HEALTH AND PHYSICAL EDUCATION- COACHING CONCENTRATION

Frostburg State University
Frostburg, MD
12.2001

Skills

  • Forecasting ability
  • Strategic Planning
  • Consultative Selling
  • Negotiation
  • Excellent verbal and personal communication skills
  • Relationship building and management
  • Passion for constant improvement and new business development
  • Salesforce CRM
  • Microsoft Excel
  • Word
  • PowerPoint
  • Microsoft Office
  • Cash Flow Management

Certification

  • Cash Flow Management- ALISON
  • Supervision 101- ALISON

Timeline

Corporate Recruiter

The Key
10.2022 - Current

CLIENT SUCCESS MANAGER

Clear One Advantage
11.2018 - 07.2022

BUSINESS DEVELOPMENT MANAGER

U.S. Annuity Services, LLC
01.2017 - 07.2018

CLIENT RELATIONSHIP MANAGER- TEAM LEAD

Seneca One Finance, LLC
05.2010 - 01.2017

NATIONAL ACCOUNT MANAGER

UniFirst Corporation
03.2007 - 12.2009

BS - HEALTH AND PHYSICAL EDUCATION- COACHING CONCENTRATION

Frostburg State University
Corey Cannell