Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
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Corey Cohen

Odenton,MD

Summary

Complex problem-solver with an analytical mindset eager to contribute to the success of a team through hard work and attention to detail.

Overview

12
12
years of professional experience

Work History

Service & Support Specialist

Amtek
09.2022 - Current
  • Work with customers and manufacturers to troubleshoot and diagnose issues with equipment and software
  • Order repair parts and perform repairs on complex machinery
  • Install new equipment and train customers on operation and maintenance

Senior Application Specialist

BYK-Gardner USA
10.2018 - 09.2022
  • Troubleshot equipment and software issues and advised when service was needed
  • Managed education and technical knowledge of sales team
  • Advised customers on best practices for quality control testing in a production environment
  • Coordinated with product managers on product development and improvements

Application Specialist

BYK-Gardner USA
02.2011 - 10.2018
  • Educated customers on science and use of optical measurement and physical testing instruments
  • Troubleshot equipment issues remotely and in the field
  • Performed lab work and sample testing

Education

Bachelor of Science - Physics

University of Maryland - Baltimore County
Baltimore, MD
05.2010

Skills

Customer Service

Data Analysis

Webinar hosting

Problem solving

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Service & Support Specialist

Amtek
09.2022 - Current

Senior Application Specialist

BYK-Gardner USA
10.2018 - 09.2022

Application Specialist

BYK-Gardner USA
02.2011 - 10.2018

Bachelor of Science - Physics

University of Maryland - Baltimore County

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Corey Cohen