Corey Davis
Frederick
Summary
Versatile Warehouse Operations Lead with comprehensive background in inventory management, process optimization, and team leadership. Demonstrated ability to streamline warehouse operations for efficiency and cost-effectiveness. Strong skills in training staff, coordinating work schedules, and implementing safety regulations. Previous role resulted in improved workflow processes, increased productivity, and maintained high levels of workplace safety standards.
Overview
10
10
years of professional experience
2012
2012
years of post-secondary education
Work History
Warehouse Operations Lead
Aldi USA
Frederick
06.2021 - Current
- Supervised daily warehouse operations to ensure efficient workflow and safety compliance.
- Trained new team members on best practices and safety protocols in the warehouse.
- Managed inventory control processes to maintain accurate stock levels and organization.
- Coordinated shipping and receiving activities for timely order fulfillment and accuracy.
- Implemented process improvements to enhance operational efficiency within the warehouse.
- Collaborated with cross-functional teams to streamline logistics and supply chain operations.
- Conducted regular audits of inventory and equipment to uphold quality standards in the warehouse.
- Collaborated with external partners such as freight carriers or third-party logistics providers when needed.
- Ensured all orders were accurately picked, packed, and shipped in a timely manner.
- Developed and implemented systems to improve accuracy, efficiency, and safety in the warehouse.
- Trained new warehouse staff on proper safety protocols and operating procedures.
- Oversaw cycle counting activities for accurate tracking of inventory levels at all times.
- Investigated discrepancies between physical counts of inventory versus system records.
- Maintained accurate records of all incoming and outgoing shipments using appropriate software programs.
- Provided leadership and guidance to warehouse personnel regarding job duties and performance expectations.
- Analyzed data from various sources to develop strategies that would optimize inventory management practices.
- Assisted in resolving customer complaints related to deliveries or product quality issues.
- Provided information to shipping and receiving personnel regarding inventory stock.
- Processed requests and supply orders and pulled materials to successfully prepare orders.
- Read computer-generated move tickets, put-away labels and delivery labels to properly move merchandise.
- Coordinated cross-training programs for warehouse staff to ensure flexibility and coverage.
- Packed boxes and stock using organizational guidelines.
- Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
- Used scanners to track parcel information, condition or receipt.
- Protected items by wrapping in cling film, padded moving blankets and tape.
- Cleaned empty storage areas to achieve proper sanitation regulations and make area fit for future use.
Assistant Store Manager
Papa Johns
Germantown
12.2015 - 12.2020
- Assisted in managing daily store operations.
- Collaborated with team members to maintain a clean and organized store environment.
- Handled customer inquiries and resolved issues promptly and efficiently.
- Monitored compliance with health and safety regulations in the store.
- Supported management in achieving operational goals through teamwork initiatives.
- Oversaw inventory management and ensured product availability.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Handled complaints from customers by empathetically listening, recording details and offering solutions.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Provided leadership support during peak business hours by motivating staff members to meet targets.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
- Ensured compliance with all safety regulations throughout the store premises.
- Maintained inventory by checking merchandise to determine levels.
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Checked monthly sales and performance reports to support operational planning and strategic decision-making.
- Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
- Maintained accurate records of all transactions, stock levels and employee performance metrics.
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Delegated work to staff, setting priorities and goals.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Formed and sustained strategic relationships with clients.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Mitigated business risks by working closely with staff members and assessing performance.
- Trained new employees on company policies and customer service standards.
Education
Commercial Refrigeration Certification - HVAC
Lincoln College of Technology
Columbia, MD 03.2013 - 08.2013
Clarksburg High School
Germantown, MarylandSkills
- Inventory management
- Process improvement
- Safety compliance
- Supply chain coordination
- Team leadership
- Logistics management
- Customer care
- Workflow coordination
- Operations management
- Warehouse operation oversight
- Daily cycle counting
- Inventory and stocking
- Problem-solving
- Delegating work
- Warehouse operations
- Warehouse logistics
- Staff supervision
References
References available upon request.
Timeline
Warehouse Operations Lead
Aldi USA
06.2021 - Current
Assistant Store Manager
Papa Johns
12.2015 - 12.2020
Commercial Refrigeration Certification - HVAC
Lincoln College of Technology
03.2013 - 08.2013
Clarksburg High School