Corey Thomas
Randallstown
Summary
Dynamic results manager with a proven track record in managing catering operations, leveraging creativity and initiative to optimize daily functions. Demonstrated expertise as a pest technician with over seven years in pest management, achieving a 30% reduction in infestations through client education and eco-friendly solutions. Skilled in inventory management and safety compliance, consistently maintaining customer satisfaction ratings above 90%. Committed to enhancing team performance and fostering strong client relationships for service excellence.
Overview
15
15
years of professional experience
Work History
Manager
Thomas Catering
Randallstown
01.2012 - 07.2026
- Managed daily operations for catering events and service delivery.
- Supervised staff to ensure high-quality customer service and teamwork.
- Facilitated communication between clients and staff for event planning needs.
- Ensured compliance with all applicable laws, regulations, industry standards.
Pest Technician
Hypro Pest control
Dundalk
04.2025 - 04.2026
- Conducted thorough inspections of residential and commercial properties to identify pest infestations and recommend appropriate treatment solutions.
- Administered pest control treatments using industry-standard equipment and chemicals, ensuring compliance with safety regulations and best practices.
- Maintained accurate service records, including treatment types and serviced areas, to support ongoing pest management strategies.
- Educated clients on pest prevention techniques and importance of regular maintenance, contributing to increased customer satisfaction ratings.
- Collaborated with team members to develop tailored pest management plans addressing specific client needs and property conditions.
Pest Technician
ETS pest control
Laurel
11.2021 - 04.2026
- Conducted thorough inspections of residential and commercial properties to identify pest infestations and recommend appropriate treatment solutions.
- Administered targeted pest control treatments using industry-standard chemicals and methods, ensuring compliance with safety regulations.
- Collaborated with clients to educate them on pest prevention strategies, significantly reducing recurring infestations by up to 30%.
- Maintained accurate records of treatments and customer interactions using specialized software for tracking service history and compliance.
- Responded promptly to customer inquiries and concerns, achieving a customer satisfaction rating of over 90% through effective communication and service.
- Trained junior technicians in pest identification and treatment procedures, enhancing team capability and service efficiency.
- Implemented integrated pest management practices, resulting in a 25% reduction in chemical usage while maintaining effective pest control.
- Conducted follow-up visits to ensure the effectiveness of treatment plans and adjust strategies as necessary for optimal results.
Pest Technician
Home Paramount Pest control
Rosedal
02.2016 - 04.2021
- Conducted thorough inspections of residential and commercial properties to identify pest infestations and recommend appropriate treatment solutions.
- Implemented pest control measures using environmentally friendly products to minimize impact on surrounding ecosystems.
- Collaborated with clients to educate them on pest prevention techniques and maintenance practices to reduce future infestations.
- Utilized industry-standard software for tracking service appointments and maintaining accurate records of treatments performed.
- Managed inventory of pest control supplies, ensuring all materials were stocked and compliant with safety regulations.
- Developed strong customer relationships through effective communication and reliable service delivery.
- Trained new technicians on pest identification, treatment methods, and safety protocols to enhance team performance.
Education
High School Diploma -
Northwestern Senior High school
Baltimore01-2012
Skills
- Attention to Detail Expert
- Communication Skills Expert
- Problem Solving Expert
- Inventory Management Expert
- Client Relationship Management Expert
- Safety Compliance Expert
- Chemical Application Expert
- Integrated Pest Management Expert
- Pest Identification Expert
- Event coordination
- Customer service
- Problem resolution
- Effective communication
Hobbies and Interests
Very simple man. I love fishing and spending time with my loved ones.
Timeline
Pest Technician
Hypro Pest control
04.2025 - 04.2026
Pest Technician
ETS pest control
11.2021 - 04.2026
Pest Technician
Home Paramount Pest control
02.2016 - 04.2021
Manager
Thomas Catering
01.2012 - 07.2026
High School Diploma -
Northwestern Senior High school