Corina Lisnic-Ciloci
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking Quality Assurance Manager with extensive knowledge of management to multitask effectively. Skilled at managing long-term quality goals and day-to-day organization.
Overview
16
16
years of professional experience
Work History
Training and Development Manager
Kivork SRL
08.2021 - Current
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
- Developed and implemented comprehensive training program to increase employee productivity and morale.
- Conducted research and analysis of learning needs of employees to develop targeted training programs.
- Alternated training methods to diversify instruction, strengthen learning opportunities, and enhance program success.
- Managed development of e-learning training materials and activities to enhance learning experiences.
- Monitored and evaluated training performance to determine quality and cohesiveness.
- Organized and edited training manuals, multimedia visual aids, and other educational materials.
- Coordinated technical training and personal development classes for staff members.
- Delivered new employee onboarding and training sessions.
- Managed new employee orientation training process for more than 300 employees each year.
- Implemented new learning strategies depending upon employees' skill levels.
- Researched and obtained relevant course materials to achieve training objectives.
Quality Assurance and Quality Control Manager
Kivork SRL
08.2018 - Current
- Performed root cause analysis to identify and resolve quality issues and defects.
- Conducted risk assessments to identify and mitigate potential quality issues.
- Assessed product quality by monitoring quality assurance metrics, reports and dashboards.
- Conducted process and system audits to identify areas of improvement and enforce compliance with industry standards.
- Developed and implemented comprehensive quality assurance plans to monitor product quality and adherence to regulatory standards.
- Monitored staff organization and suggested improvements to daily functionality.
- Implemented new quality assurance and sales agents' standards.
- Assured consistent quality of production by implementing and enforcing automated practice systems.
- Established and tracked quality department goals and objectives.
- Recorded, analyzed, and distributed statistical information.
- Determined quality department standards, practices, and procedures.
- Applied coaching techniques and tools to support managers and team members in improving performance.
Senior Sales Manager
Kivork SRL
12.2021 - Current
- Established ambitious sales targets, managed deployment strategies, and developed go-to-market plans to capitalize on every revenue opportunity.
- Achieved dramatic sales increase by skillfully managing relationships and proactive sales approaches.
- Directed sales support staff in administrative tasks to help sales reps close deals.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Founder
Classic-Stil SRL
01.2013 - 05.2019
- Developed strong partnerships with other businesses to allow for collaboration and more significant opportunities for growth.
- Created organization's mission and vision statements for use by employees.
- Identified business development challenges and customer concerns for proactive resolution.
- Conducted target market research to scope out industry competition and identify advantageous trends.
Brand Manager Moldcell
Ultra-Electronic SRL
09.2009 - 10.2011
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Proved successful working within tight deadlines and a fast-paced environment.
- Identified issues, analyzed information and provided solutions to problems.
Sales Manager
Marigold SRL
02.2007 - 07.2009
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
Education
MBA - Business Administration And Management
ASEM
Moldova08.2011
BBA - Business And Managerial Economics
ASEM
Moldova07.2009
Skills
- Key Account Management
- Analytical Problem Solver
- Motivational Leadership
- Persuasive Negotiations
- Direct Sales
- Sales Tracking
- Sales Process
- Sales Strategy Development
- Business Development and Planning
- Strategic Partnership
- Prospecting Skills
- B to B Sales
Languages
Romanian
Native language
Russian
Advanced
C1
English
Advanced
C1
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Senior Sales Manager
Kivork SRL
12.2021 - Current
Training and Development Manager
Kivork SRL
08.2021 - Current
Quality Assurance and Quality Control Manager
Kivork SRL
08.2018 - Current
Founder
Classic-Stil SRL
01.2013 - 05.2019
Brand Manager Moldcell
Ultra-Electronic SRL
09.2009 - 10.2011
Sales Manager
Marigold SRL
02.2007 - 07.2009
MBA - Business Administration And Management
ASEM
BBA - Business And Managerial Economics
ASEM
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